How to accept and reject chat session manually. about amazon-connect-chatjs HOT 4 CLOSED

Is there any way manage the chat Accepting and Rejection function

from amazon-connect-chatjs.

Hi @dineshni, sorry about the late response. I assume you're talking about this from the agent side? In that case, you might want to look at https://github.com/amazon-connect/amazon-connect-streams

from amazon-connect-chatjs.

Hi @dineshni, any updates on this issue? Were you able to implement this functionality?

Want to check if there are any further issues if we need to keep this open.

Team can re-review README/Documentation if information about Amazon Connect Streams library is missing.

Thanks,
Spencer

from amazon-connect-chatjs.

Hi @dineshni ,

You can follow steps in the README#connectchatsessioncreate to create Agent session. From there you can use contact.accept() or contact.reject(), which is listed in Connect Streams Documentation

Closing this issue due to long staleness (+ likely no visibility due to zero user activity on GitHub in 3 years)

Please feel free to re-open or reach out if there are further question. If there is amazon-connect-streams specific issue as well, feel free to raise is issue here

Thanks,
Spencer

from amazon-connect-chatjs.