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areed1192 avatar areed1192 commented on June 15, 2024

So, the authentication is handled entirely by the client portal gateway. From what I gathered in the documentation you must log into a session at least once per 24 hours.

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wuliwei9278 avatar wuliwei9278 commented on June 15, 2024

Once per 24 hours is tolerable but lately it is like every 3 hours. Is this normal?

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gmcmicken avatar gmcmicken commented on June 15, 2024

@wuliwei9278 I am seeing the same thing - every 3 hours. I can't seem to keep the session open longer than this no matter what calls I make to keep it alive, sso/validate, tickle, etc.

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