smtp sends two copies about mailmerge HOT 4 CLOSED

Can you provide a sample template and database? Preferably as small as possible to recreate the problem.

from mailmerge.

Apologies for delay in reply. Had to collect the above for my work computer.
============mailmerge_template.txt===========
TO: {{email}}
SUBJECT: introduction
FROM: Mr B <b******.co>

Dear {{parentname}}

I am happy to confirm that {{studentname}} will be in my mentor group this year.{{he}} is a valued asset.

Kind Regards
Mr B****

==============mail_merge_database.csv======

studentname,he,parentname,email
L***,she,"Mr B and Mrs W",b*******@gmail.com

========================================

Thanks again for your wonderful piece of software and for the time you have taken to reply and assist.

from mailmerge.

I tried to replicate the problem, but I'm having trouble. I copied your template and database, then modified to the email addresses so that it would send the email to my own address. I received a single message. There's nothing unusual in your template or database, so I'm not terribly surprised.

My next hypothesis is that this has something to do with the MS Office 365 SMTP server. Is it possible that this issue is affecting you? https://answers.microsoft.com/en-us/msoffice/forum/all/sending-out-duplicate-emails-when-sending-through/d0ffc4be-14a9-492e-9336-3ce53098e9d6

from mailmerge.

Okay great thanks for your time. I will use gmail smtp instead in future.
best wishes

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