Rawtherapee does not open about rawtherapee HOT 10 CLOSED

Thanks @Korrydwenn. It's the same issue as #6957. Closing this one as a duplicate because the other one has the crash details in the original post.

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We would need to see the report in order to help.

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@Korrydwenn Your screenshot disappeared by using reply with email. Try replying directly on GitHub. If there is a crash report, please share it here. This comment has an example of what the report looks like: #6912 (comment)

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I believe this is going to duplicate #6957

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Hello, the screenshot is on my first mail : I add it again here below. I understand I was too quick since I can't open Rawtherapee, because I can't install it in fact. When I wan't to put the installation icon in the application files, it becomes grey, just showing hard disk.

Many thanks_
Elisabeth

Capture d’écran 2024-02-19 à 06 38 12

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If I'm not mistaken, if you click the blue button, it will show the crash report. Please copy the report and share it here.

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I clicked the bue button but it doesn't do anything: it is supposed to send an message to Apple. There is no crash report.

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This time I got a report:

Translated Report (Full Report Below)

Process: rawtherapee [94531]
Path: /Applications/RawTherapee.app/Contents/MacOS/rawtherapee
Identifier: com.rawtherapee.RawTherapee
Version: 5.10.0 (5.10.0)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2024-02-21 16:10:11.7310 +0400
OS Version: macOS 13.0 (22A380)
Report Version: 12
Anonymous UUID: 0740F970-6DF7-93C3-BCF7-BF545FCE07C3

Time Awake Since Boot: 9000 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Termination Reason: Namespace DYLD, Code 1 Library missing
Library not loaded: /Applications/RawTherapee.app/Contents/Frameworks/libgomp.1.dylib
Referenced from: <8E42802E-10AD-3FF3-98CE-90C80388AEF3> /Applications/RawTherapee.app/Contents/Frameworks/libfftw3f_omp.3.dylib
Reason: tried: '/Applications/RawTherapee.app/Contents/Frameworks/libgomp.1.dylib' (code signature in <27DF851D-10AA-3150-9FA2-AD080D41BDC8> '/Applications/RawTherapee.app/Contents/Frameworks/libgomp.1.dylib' not valid for use in process: mapped file has no cdhash, completely unsigned? Code has to be at least ad-hoc signed.), '/System/Volumes/Preboot/Cryptexes/OS/Applications/RawTherapee.app/Contents/Frameworks/libgomp.1.dylib' (no such file), '/Applications/RawTherapee.app/Contents/Frameworks/libgomp.1.dylib' (code signature in <27DF851D-10AA-3150-9FA2-AD080D41BDC8> '/Applications/RawTherapee.app/Contents/Frameworks/libgomp.1.dylib' not valid for use in process: mapped file has no cdhash, completely unsigned? Code has to be at least ad-hoc signed.), '/usr/lib/libgomp.1.dylib' (no such file, no
(terminated at launch; ignore backtrace)

Thread 0 Crashed:
0 Rosetta Runtime Routines 0x104d189a8 ???
1 0x104dbc7cc ???
2 dyld 0x2040329c7 abort_with_payload_wrapper_internal + 82
3 dyld 0x2040329f9 abort_with_payload + 9
4 dyld 0x203fba1e1 dyld4::halt(char const*) + 375
5 dyld 0x203fb7660 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 4502
6 dyld 0x203fb6281 start + 2289

Thread 1:: com.apple.rosetta.exceptionserver
0 runtime 0x7ff7ffe09750 0x7ff7ffe05000 + 18256
1 runtime 0x7ff7ffe1566c 0x7ff7ffe05000 + 67180
2 runtime 0x7ff7ffe1706c 0x7ff7ffe05000 + 73836

Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000006 x1: 0x0000000000000001 x2: 0x000000030afa9a30 x3: 0x000000000000009e
x4: 0x000000030afa9630 x5: 0x0000000000000000 x6: 0x0000000000000000 x7: 0x0000002018dd6000
x8: 0x000000030afa9630 x9: 0x0000000000000000 x10: 0x000000000000009e x11: 0x000000030afa9630
x12: 0x000000000000009e x13: 0x000000030afa9a30 x14: 0x0000000000000001 x15: 0x0000000000000006
x16: 0x0000000000000209 x17: 0x0000000000000000 x18: 0x800000010cd7db80 x19: 0x0000000104d0e000
x20: 0x00000000000007ff x21: 0x000000010cd82fa0 x22: 0xffffffffffffffff x23: 0x0000000104d1897c
x24: 0x00000002040329c7 x25: 0x0000000104d18248 x26: 0x0000000104dba438 x27: 0x0000000000000000
x28: 0x000000020401983a fp: 0x000000002c000000 lr: 0x0000000104dbc7cc
sp: 0x000000010cd7db80 pc: 0x0000000104d189a8 cpsr: 0x80001000
far: 0x0000000104dbc000 esr: 0x56000080 Address size fault

Binary Images:
0x0 - 0xffffffffffffffff ??? () <00000000-0000-0000-0000-000000000000> ???
0x203fb0000 - 0x204047fff dyld () <0f050705-2258-3d40-b7bc-f3b35a44bbea> /usr/lib/dyld
0x7ff7ffe05000 - 0x7ff7ffe34fff runtime (*) <6f797d84-b330-3656-9a0d-7b3dbd3f8a07> /usr/libexec/rosetta/runtime

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=430.1M resident=0K(0%) swapped_out_or_unallocated=430.1M(100%)
Writable regions: Total=157.7M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=157.7M(100%)

                            VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Rosetta Arena 4096K 2
Rosetta Generic 944K 233
Rosetta IndirectBranch 32K 1
Rosetta JIT 128.0M 1
Rosetta Return Stack 20K 2
Rosetta Thread Context 20K 2
Stack 8176K 1
Stack Guard 56.0M 1
VM_ALLOCATE 15.3M 7
VM_ALLOCATE (reserved) 688K 58 reserved VM address space (unallocated)
__DATA 15.4M 335
__DATA_CONST 16.8M 228
__DATA_DIRTY 632K 95
__FONT_DATA 2352 1
__LINKEDIT 180.1M 66
__OBJC_RO 65.1M 1
__OBJC_RW 1980K 1
__TEXT 250.1M 352
dyld private memory 512K 2
mapped file 4.1G 1410
=========== ======= =======
TOTAL 4.8G 2799
TOTAL, minus reserved VM space 4.8G 2799

Full Report

{"app_name":"rawtherapee","timestamp":"2024-02-21 16:10:12.00 +0400","app_version":"5.10.0","slice_uuid":"a129f46a-5d01-3124-be3e-2e169b97ae23","build_version":"5.10.0","platform":1,"bundleID":"com.rawtherapee.RawTherapee","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 13.0 (22A380)","roots_installed":0,"name":"rawtherapee","incident_id":"4BE83B0E-A55C-4F99-A8F2-365160253128"}
{
"uptime" : 9000,
"procRole" : "Default",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "MacBookPro18,2",
"coalitionID" : 1836,
"osVersion" : {
"train" : "macOS 13.0",
"build" : "22A380",
"releaseType" : "User"
},
"captureTime" : "2024-02-21 16:10:11.7310 +0400",
"incident" : "4BE83B0E-A55C-4F99-A8F2-365160253128",
"pid" : 94531,
"translated" : true,
"cpuType" : "X86-64",
"roots_installed" : 0,
"bug_type" : "309",
"procLaunch" : "2024-02-21 16:10:11.6668 +0400",
"procStartAbsTime" : 217949352168,
"procExitAbsTime" : 217950878399,
"procName" : "rawtherapee",
"procPath" : "/Applications/RawTherapee.app/Contents/MacOS/rawtherapee",
"bundleInfo" : {"CFBundleShortVersionString":"5.10.0","CFBundleVersion":"5.10.0","CFBundleIdentifier":"com.rawtherapee.RawTherapee"},
"storeInfo" : {"deviceIdentifierForVendor":"19BB53E9-1512-5370-BA76-E9A18F37C43F","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.rawtherapee.RawTherapee",
"crashReporterKey" : "0740F970-6DF7-93C3-BCF7-BF545FCE07C3",
"sip" : "enabled",
"exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
"termination" : {"code":1,"flags":518,"namespace":"DYLD","indicator":"Library missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Library not loaded: /Applications/RawTherapee.app/Contents/Frameworks/libgomp.1.dylib","Referenced from: <8E42802E-10AD-3FF3-98CE-90C80388AEF3> /Applications/RawTherapee.app/Contents/Frameworks/libfftw3f_omp.3.dylib","Reason: tried: '/Applications/RawTherapee.app/Contents/Frameworks/libgomp.1.dylib' (code signature in <27DF851D-10AA-3150-9FA2-AD080D41BDC8> '/Applications/RawTherapee.app/Contents/Frameworks/libgomp.1.dylib' not valid for use in process: mapped file has no cdhash, completely unsigned? Code has to be at least ad-hoc signed.), '/System/Volumes/Preboot/Cryptexes/OS/Applications/RawTherapee.app/Contents/Frameworks/libgomp.1.dylib' (no such file), '/Applications/RawTherapee.app/Contents/Frameworks/libgomp.1.dylib' (code signature in <27DF851D-10AA-3150-9FA2-AD080D41BDC8> '/Applications/RawTherapee.app/Contents/Frameworks/libgomp.1.dylib' not valid for use in process: mapped file has no cdhash, completely unsigned? Code has to be at least ad-hoc signed.), '/usr/lib/libgomp.1.dylib' (no such file, no"]},
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" : [{"triggered":true,"id":256841,"threadState":{"x":[{"value":6},{"value":1},{"value":13069097520},{"value":158},{"value":13069096496},{"value":0},{"value":0},{"value":137856114688},{"value":13069096496},{"value":0},{"value":158},{"value":13069096496},{"value":158},{"value":13069097520},{"value":1},{"value":6},{"value":521},{"value":0},{"value":9223372041365216128},{"value":4375764992},{"value":2047},{"value":4510461856},{"value":18446744073709551615},{"value":4375808380},{"value":8657250759,"symbolLocation":82,"symbol":"abort_with_payload_wrapper_internal"},{"value":4375806536},{"value":4376470584},{"value":0},{"value":8657147962,"symbolLocation":10,"symbol":"__abort_with_payload"}],"flavor":"ARM_THREAD_STATE64","lr":{"value":4376479692},"cpsr":{"value":2147487744},"fp":{"value":738197504},"sp":{"value":4510440320},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":4375808424,"matchesCrashFrame":1},"far":{"value":4376477696}},"frames":[{"imageOffset":4375808424,"region":"Rosetta Runtime Routines","symbolLocation":10664,"imageIndex":0},{"imageOffset":4376479692,"region":"","imageIndex":0},{"imageOffset":534983,"symbol":"abort_with_payload_wrapper_internal","symbolLocation":82,"imageIndex":1},{"imageOffset":535033,"symbol":"abort_with_payload","symbolLocation":9,"imageIndex":1},{"imageOffset":41441,"symbol":"dyld4::halt(char const*)","symbolLocation":375,"imageIndex":1},{"imageOffset":30304,"symbol":"dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*)","symbolLocation":4502,"imageIndex":1},{"imageOffset":25217,"symbol":"start","symbolLocation":2289,"imageIndex":1}]},{"id":256849,"name":"com.apple.rosetta.exceptionserver","frames":[{"imageOffset":18256,"imageIndex":2},{"imageOffset":67180,"imageIndex":2},{"imageOffset":73836,"imageIndex":2}]}],
"usedImages" : [
{
"size" : 0,
"source" : "A",
"base" : 0,
"uuid" : "00000000-0000-0000-0000-000000000000"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 8656715776,
"size" : 622592,
"uuid" : "0f050705-2258-3d40-b7bc-f3b35a44bbea",
"path" : "/usr/lib/dyld",
"name" : "dyld"
},
{
"source" : "P",
"arch" : "arm64",
"base" : 140703126540288,
"size" : 196608,
"uuid" : "6f797d84-b330-3656-9a0d-7b3dbd3f8a07",
"path" : "/usr/libexec/rosetta/runtime",
"name" : "runtime"
}
],
"sharedCache" : {
"base" : 140703329107968,
"size" : 21474836480,
"uuid" : "ee01862f-fb72-33bf-954c-a23866e17da6"
},
"vmSummary" : "ReadOnly portion of Libraries: Total=430.1M resident=0K(0%) swapped_out_or_unallocated=430.1M(100%)\nWritable regions: Total=157.7M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=157.7M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nRosetta Arena 4096K 2 \nRosetta Generic 944K 233 \nRosetta IndirectBranch 32K 1 \nRosetta JIT 128.0M 1 \nRosetta Return Stack 20K 2 \nRosetta Thread Context 20K 2 \nStack 8176K 1 \nStack Guard 56.0M 1 \nVM_ALLOCATE 15.3M 7 \nVM_ALLOCATE (reserved) 688K 58 reserved VM address space (unallocated)\n__DATA 15.4M 335 \n__DATA_CONST 16.8M 228 \n__DATA_DIRTY 632K 95 \n__FONT_DATA 2352 1 \n__LINKEDIT 180.1M 66 \n__OBJC_RO 65.1M 1 \n__OBJC_RW 1980K 1 \n__TEXT 250.1M 352 \ndyld private memory 512K 2 \nmapped file 4.1G 1410 \n=========== ======= ======= \nTOTAL 4.8G 2799 \nTOTAL, minus reserved VM space 4.8G 2799 \n",
"legacyInfo" : {
"threadTriggered" : {

}
},
"trialInfo" : {
"rollouts" : [
{
"rolloutId" : "63a0a6cfd1cdb67d083006d0",
"factorPackIds" : {

  },
  "deploymentId" : 240000003
},
{
  "rolloutId" : "5ffde50ce2aacd000d47a95f",
  "factorPackIds" : {

  },
  "deploymentId" : 240000364
}

],
"experiments" : [

]
}
}

Model: MacBookPro18,2, BootROM 8419.41.10, proc 10:8:2 processors, 64 GB, SMC
Graphics: Apple M1 Max, Apple M1 Max, Built-In
Display: ASUS VP278, 1920 x 1080 (1080p FHD - Full High Definition), Main, MirrorOff, Online
Memory Module: LPDDR5, Hynix
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4387), wl0: Sep 3 2022 02:35:52 version 20.10.965.9.8.7.129 FWID 01-b0e84a9b
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: USB 10/100/1000 LAN, Ethernet, en6
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB3.1 Hub
USB Device: USB 10/100/1000 LAN
USB Device: USB 2.0 Hub
USB Device: USB2.1 Hub
USB Device: USB OPTICAL MOUSE
USB Device: USB Backlit Keyboard
USB Device: USB C Video Adaptor
USB Device: USB31Bus
USB Device: Mobile Drive
Thunderbolt Bus: Laptop, Apple Inc.
Thunderbolt Bus: Laptop, Apple Inc.
Thunderbolt Bus: Laptop, Apple Inc.

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Thanks Lawrence!

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