Comments (2)
How can this be?
If you are sure that the authenticator key is the same for both entries your device's clock (which is used to generate the TOTP) could be off. Cf. https://bitwarden.com/help/authenticator-keys/#troubleshooting
from clients.
Hi @gituser823,
Thank you for reporting this. I recommend checking the Time and Time Zone settings of the computer that is generating those TOTP codes, as @stefan0xC had mentioned, because inaccurate settings can result in invalid TOTP codes; I am unable to reproduce this behaviour in testing.
If this behaviour persists, please create a Support ticket so we'd have a look at this together, and please also include a link to this GitHub report in the body of your ticket.
Alternatively, you can seek assistance from other Bitwarden users in our Community Forums, if you wish.
*Edit: With regard to "One more question: Bitwarden Desktop does not offer input and detect Loginwindows for any Apps, is this normal?", the answer is yes. This discussion might be helpful.
We use GitHub to track bugs and other development related matters; This GitHub report will be closed at this point.
Thank you all,
from clients.
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