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Comments (5)

NovaSilentium avatar NovaSilentium commented on August 30, 2024 1

Hi there!

I attempted to reproduce your issue and was unable to do so.

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/).

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

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RokeJulianLockhart avatar RokeJulianLockhart commented on August 30, 2024

#8971 (comment)

I've filed this so that anyone with a similar issue can use this as a reference point, but I'll close it until I'm able to reproduce it consistently, and/or have a recording.

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RokeJulianLockhart avatar RokeJulianLockhart commented on August 30, 2024

#8971 (comment)

@NovaSilentium, it's already closed. Did you read #8971 (comment)?

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RokeJulianLockhart avatar RokeJulianLockhart commented on August 30, 2024

#8971 (comment)

This has been occurring a lot. Most recently, 6 seconds at https://projects.blender.org/user/webauthn. I would like to note that https://www.reddit.com/r/Bitwarden/comments/1b698cc/comment/l3g4bm5/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button corroberates this.

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binero-kjette avatar binero-kjette commented on August 30, 2024

I can confirm this slowness with Passkeys on our self hosted instance, the issue we have that is 100% reproducible is that our BW is behind VPN, and not all the time I am behind VPN and every time when I connect to some random website that use WebAuthn and use the Passkey stored inside my vault, it can take about 10-20 seconds before something happens. This I can do over and over again as long I am not behind the VPN.

When connected to VPN I have never seen any issue at all.

Tested with Windows 11, MacOS Sonoma (M1).
Browser: Chrome (latest stable).

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