Comments (15)
This issue was resolved with the 2024.7.1
release of the Bitwarden extension, which has been submitted to stores for approval and will be released as soon as approved by each store.
We are closing this issue, but please feel free to re-open or create a new issue if you continue to experience problems. We want to make sure that these frustrating issues can be identified and resolved as quickly as possible.
from clients.
Hello,
We had already documented this defect and verified that this pull request will address this issue.
This will be included in the next release candidate for our extensions. I cannot commit to a date for this yet, but I will close this ticket once released.
from clients.
More authentication issues with Bitwarden.. Great. With everything that's already happening under issue #7150 and #9539 - I already feel a sense of regret that my annual subscription renewed last week.
from clients.
Looks to be related to these PRs
Windows
Browser: Brave Version 1.67.119 Chromium: 126.0.6478.114 (Official Build) (64-bit)
Extension version: 2024.6.2
MacOS
Browser: Brave Version 1.67.119 Chromium: 126.0.6478.114 (Official Build) (arm64)
Extension version: 2024.6.2
Desktop App version:
User Verification: Discouraged
User Verification: Preferred
from clients.
This is.... concerning. I too am having this issue on Vivaldi 6.8.3381.46 and Firefox 128.0 on linux mint 21.1. Passkeys have been wonky for months with BW. Locked out of several accounts at the moment...
from clients.
@bin101, Thank you for bringing this to my attention. I would look into this
from clients.
I also encountered the same problem, using the passkey to log in. When verifying, if the browser extension has been unlocked, it prompts "Unable to complete biometrics". Error, please try again. At the same time, I confirm that using the master password to verify is OK, but if the browser extension is not unlocked, it can invoke the bitwarden desktop to complete the biometric verification.
Operating System Version:Windows 10 Version 22H2
Browser Version : Google Chrome 126.0.6478.115
Build Version :2024.6.2
from clients.
Same issue on both Firefox and Brave on macOS. Surprisingly, Safari is fine, likely due to the extension being an older one?
from clients.
Hello @ethansaxenian and everyone else,
Thank you all for your input. I was able to reproduce this behaviour and have flagged it to the Engineering department.
Please feel free to post additional information, such as screenshots or a screen video recordings, if you wish.
This was reproduced with Bitwarden browser extension 2024.6.2 in Chrome 126.0 and Brave 1.67.119 on macOS 14.5, but Firefox 127.0.1 and Safari 17.5 worked as expected; On Windows 11 Pro 23H2, this was reproduced in Chrome 126.0 and Brave 1.67.119, but Firefox 127.0 and Edge 126.0 worked as expected.
@gokussjx, could you please check what version of Bitwarden browser extension and Firefox you're using? I was able to use Touch ID in order to use a passkey from my Bitwarden vault in testing within Firefox.
Thank you all again,
from clients.
@SergeantConfused I'll amend my statement. I think I saw it occur a few times in Firefox, but can't reproduce it any more, hence, Brave is the only one having issues.
from clients.
@SergeantConfused I'll amend my statement. I think I saw it occur a few times in Firefox, but can't reproduce it any more, hence, Brave is the only one having issues.
It seems to be to only happening on Chrome Web Store version of the extension
TLDR: works fine in Firefox, Edge with edge web store extension instead of Chrome web store.
Here's the test that I conducted:
OS
- Windows 11 IOT LTSC
Desktop App
Tested on webauthn.io with User Verification : Preferred
Browsers
from clients.
Same occuring in Chrome. Can confirm that "locking" chrome extension, then logging in with passkey works. If vault is unlocked, biometrics log in does not work. Can still use master password option.
from clients.
Same problem here.
Chrome Extension 2024.6.2
from clients.
Yes can confirm this issue on Brave with extension Version: 2024.6.1
from clients.
@gbubemismith Are you aware of this?
from clients.
Related Issues (20)
- [Firefox extension] [Windows Desktop] [Web] Username generator with "Include number" now only generates single digit number HOT 3
- Blank window HOT 1
- Chrome Extension doesn't save new entry HOT 1
- "Timeout on system lock" not working in Chrome extension
- Alt-F4 does not exit Bitwarden on Linux
- BitWarden password library expiration time
- Bitwarden Version: 2024.7.1 Browser extension for MacOs Firefox still not rendering correctly Zimbra emails HOT 1
- [Windows CLI] "Event post failed." displayed after bw get item
- Error when adding to a collection in the desktop app HOT 1
- When self-hosted server is down, bitwarden browser extension blank HOT 2
- [Qestion] cannot add pw with more than just Username Password HOT 1
- "Show auto-fill menu on form fields" settings resets randomly to "on focus" HOT 2
- Bitwarden desktop app allows laptop password to unlock vault HOT 1
- Biometrics won't work, Thorium MacOS (Chromium Based) HOT 1
- MACOS: Requires master password on lock every time even though I have it set to unlock with fingerprint HOT 2
- CSS like code showing at top of desktop app HOT 1
- Vault timeout settings are not remembered HOT 4
- Credit card expiry date is not correctly imported from ProtonPass HOT 1
- Bitwarden Firefox add-on does not sort items by last usage HOT 6
- URL Sorting HOT 1
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