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gitlabbin avatar gitlabbin commented on July 1, 2024

error logs in service now target box:
Looks like the Business Rule abort the api /api/devops/v1/cicd/pull call

Operation against file 'sys_update_set_source' was aborted by Business Rule 'Validate Connection^1d7981a6dbbb6b4421972db61496196d'. Business Rule Stack:Validate Connection


20:17:21.773 | Info | API_INT-thread-2 | 1D7905EEDB7B6B4421972DB61496194B | txid=157905eedb7b Background message, type:error, message: A remote instance with the same instance id already exists.
-- | -- | -- | -- | --
20:17:21.773 | Info | API_INT-thread-2 | 1D7905EEDB7B6B4421972DB61496194B | txid=157905eedb7b Operation against file 'sys_update_set_source' was aborted by Business Rule 'Validate Connection^1d7981a6dbbb6b4421972db61496196d'. Business Rule Stack:Validate Connection
20:17:21.773 | Info | API_INT-thread-2 | 1D7905EEDB7B6B4421972DB61496194B | txid=157905eedb7b Slow business rule 'Validate Connection' on sys_update_set_source:7a228ade330c9d94249617d7017f7ca0, time was: 0:00:00.237
20:17:21.789 | Info | API_INT-thread-2 | 1D7905EEDB7B6B4421972DB61496194B | txid=157905eedb7b #24499729 [REST API] RESTAPIProcessor : Source Creation Failed
20:17:21.789 | Info | API_INT-thread-2 | 1D7905EEDB7B6B4421972DB61496194B | txid=157905eedb7b *** End #24499729 /api/devops/v1/cicd/pull, user: svc_cicd, total time: 0:00:00.282, processing time: 0:00:00.282, SQL time: 0:00:00.027 (count: 29), business rule: 0:00:00.237 (count: 1), ACL time: 0:00:00.001, Cache build time: 0:00:00.001 , type:rest, method:POST, api_name:devops/cicd, resource:devops/v1/cicd/pull, version:v1, user_id:ae51b9c2dbdbeb8421e95d87f49619e1, response_status:666

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bmoers avatar bmoers commented on July 1, 2024

admin is sufficient :-)

guess the host 'https://dummytest.service-now.com/' does not exist. (this is taken from the initial run request on an update set.)

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gitlabbin avatar gitlabbin commented on July 1, 2024

That's not real log file, I replaced some sensitive server information.

Saw some docs mention "Business Rule " validateConnection
https://community.servicenow.com/community?id=community_blog&sys_id=20dc2665dbd0dbc01dcaf3231f9619ed

If you were to bypass the validation you would have to also modify or temporarily disable the business rule "Validate Connection" that refers to GlideUpdateSetWorker on the sys_update_set_source table. There is very little documentation on GlideUpdateSetWorker.

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bmoers avatar bmoers commented on July 1, 2024

pls on target env. comment 'source.deleteRecord();' on line https://github.com/bmoers/sn-cicd-integration/blob/master/script_include/CiCdDeploy.js#L318 and run again.
It then will not remove the source definition on the target on failure.

My guess is that its using the non admin CI user in the source definition to connect.
Pleas let me know.

Anyway, the deployment part is somehow not transparent enough. I'm currently working on this as mentioned in bmoers/sn-cicd#5.

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gitlabbin avatar gitlabbin commented on July 1, 2024

thanks for your reply, will try it out.

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