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Comments (8)

github-actions avatar github-actions commented on August 19, 2024

Hello there 👋
Thanks for submitting your first issue to the Pi-Apps project! We'll try to get back to you as soon as possible.
In the meantime, we encourage you join our Discord server, where you can ask any questions you might have.

Please respond as soon as possible if a Pi-Apps maintainer requests more information from you. Stale issues will be closed after a lengthy period of time with no response.

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Botspot avatar Botspot commented on August 19, 2024

Please send the full error log. There is not much we can do with just one line from the error log.

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Botspot avatar Botspot commented on August 19, 2024

It could be RAM-related. Try keeping an eye on htop's reported RAM usage to see if it reaches 100% then freezes. If that happens, a ZRAM setup such as the excellent implementation in our More RAM app may help.

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connorjacem avatar connorjacem commented on August 19, 2024

Sorry, I’m rather new to Linux/raspberry pi so I’m not entirely sure how to access the error log. That line provided was the last line executed in the installation terminal. Until then, I’ll try you’re more ram app and see if that works

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Botspot avatar Botspot commented on August 19, 2024

Just copy everything in the terminal. If the terminal closed already, then please go to Pi-Apps settings, click the Logs button, and then you can view every past app installation log from there. Then copy and paste to github.

Alternatively, you can see the log files by going to ~/pi-apps/logs in a file manager.

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connorjacem avatar connorjacem commented on August 19, 2024

Sorry I can’t get chrome to open properly on the Pi so I’m going to submit pictures of the logs. I didn’t include the full percentage update just to keep it cleaner.
IMG_2757

IMG_2755
IMG_2756

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Botspot avatar Botspot commented on August 19, 2024

Yeah try installing Puffin again, but this time watch HTOP for total usage of CPU or RAM.
Don't be surprised if installing More RAM solves the issue.

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connorjacem avatar connorjacem commented on August 19, 2024

I didn’t have HTOP installed previously so I installed that and monitored it like you said, and interestingly enough there was no issue and the program installed. Not sure what was different from the dozen or so other times I tried but glad to see it worked. Thank you for your help.

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