PHP 8.2 Compatibility Issue - Site Crash about astra HOT 7 CLOSED

Hi @yssambare12

That is fantastic news, I look forward to when that's out so we can get rid of old infrastructure.

Have a lovely day.

Bobby

from astra.

Hey there @warpcoil,

Thank you for bringing this to our attention. I would like to inform you that we are currently in the process of ensuring compatibility with PHP 8+ for Astra.

Regarding your specific case, could you please provide me with the following details to help me reproduce the issue:

• The exported Customizer settings
• The current version of Astra that is active on your site.

Thank you for your cooperation.

Best regards,
Neeraj

from astra.

Hi Neeraj

I hope you are well.

I'd say since PHP7.4 is end of life 5 months ago; I'd say PHP8 compatibility is probably rather essential.

I have the latest core 4.1.4 and the latest Pro 4.1.5

astra-settings-export-05-11-2023.zip

Thank You and Kind Regards

Bobby

from astra.

Hi @warpcoil

Need few more details:

• Did the fatal error show up when upgrading from a previous Astra / Astra Pro Version to the latest one?
• If yes, what was the earlier version of Astra and Astra Pro?
• Does downgrading the PHP Version to 7.4 solve the issue for you?

Lastly, if you could mention steps to reproduce this issue locally, or share a recording, that would be really very helpful for me to assist you!

Thank You
Best regards,
Neeraj

from astra.

Hi @neerajmasai

• No. The error occurred when upgrading the site to PHP8.2 from 7.4 (as we're trying to move from old EOL stuff).
• N/A
• That current live site is using 7.4 but we really need 7.4 gone due to EOL.

Thank You and Kind Regards

Bobby

from astra.

Hey @warpcoil

Thank you for sharing the details. I completely understand your concern, and I want to assure you that our team is actively dedicated to addressing all related PHP 8+ Compatibility issues in our future releases along with PHP 8+ Compatibility Error you encountered.

In the meantime, to ensure a seamless experience for you, I kindly recommend downgrading to PHP 7.4. This will help you avoid any potential compatibility issues until we release the updated version.

We greatly appreciate your patience and understanding. Our team is fully committed to providing you with a reliable and efficient solution. Please stay tuned for our forthcoming releases, which will include the necessary fixes.

If you have any further questions or require assistance, please don't hesitate to reach out. We are here to help.

Thank you for your continued support.

Best regards,
Neeraj

from astra.

Hi @warpcoil ,

I hope this message finds you well. I wanted to provide you with an update regarding the issue you reported after upgrading your WordPress site from PHP 7.4 to PHP 8.2.

I'm pleased to inform you that we have identified and resolved the problem. This fix will be included in our upcoming future release. PR of this fix.

We apologize for any inconvenience this may have caused you and appreciate your patience while we worked on finding a solution. We understand the importance of a smoothly running website, and we are committed to providing you with the best possible experience.

If you need anything else we can help you with, please don’t hesitate to [open a new ticket]

from astra.