Notification not received when app is closed. about ti.goosh HOT 9 CLOSED

Can you try upgrading both Titanium SDK to 6.0.0.GA and ti.goosh to version 2.0? We may have fixed the problem in this version. If it persists let us know and we'll look at it thoroughly

from ti.goosh.

Hello progress44, thanks for your response.

I have updated my SDK to 6.0.1 and also the ti.goosh library to the 2.0.0. The same problem happens.

Just a note, my phone has the Google Play Services 10.0.84 but, every time I compile the app with ti.goosh, i read the following error on the console:

[ERROR] : GooglePlayServicesUtil: The Google Play services resources were not found. Check your project configuration to ensure that the resources are included.

This may be related to the main issue?

Also, when I use other code (Ti.cloudpush ... ) when i close the app and send a push notification throught ACS API, the notification is not received but i get the next message in the console:

[WARN] : W/GCM-DMM (22054): broadcast intent callback: result=CANCELLED forIntent { act=com.google.android.c2dm.intent.RECEIVE pkg=d2app.idisc.es (has extras) }

I do not receive this warning in ti.goosh code but I think that the problem is the same.

I have also, with ti.cloudpush, receive the "GooglePlayServicesUtil: The Google Play services resources were not found..."

This does not happens with all devices, but in some yes. A device which this behaviour happens is a Huawei P9 (marshmallow 6.0.0), a device which does not happens is a BQ Aquaris E5 (Android 5.0.0)

Anyone can help me to solve it? Thanks!

from ti.goosh.

I'll work on the module next week and I'll test this behaviour although I'm guessing it may be a permissions limit on the OS side. Try checking the settings and see if there are any particular permissions you need to enable for the app.

from ti.goosh.

Right now I have tested the same code, same SDK (6.0.0) same ti.goosh version (2.0.0) in a Samsung Galaxy S7 Edge and everything works as expected. The push notification is received when the app is closed, opened or in the background.

But I have also received the error: GooglePlayServicesUtil: The Google Play services resources were not found. Check your project configuration to ensure that the resources are included.

Like the other device Huawei P9.

Thanks progress44 for your quick response and awesome job. If you need more info, please tell me and I will send you as many info you need. Thanks!

from ti.goosh.

You can ignore the error message GooglePlayServicesUtil: The Google Play services resources were not found. Check your project configuration to ensure that the resources are included. It doesn't necessarily mean they're not found :)

from ti.goosh.

For the record, this is the config I can change in my phone related to push notifications for each app "FCM" app is this app.

Best Regards!

from ti.goosh.

Thanks! We'll look into it.

from ti.goosh.

Hello Progress44, late yesterday my customer send a example list of a devices which didn't receive a push notification. Most of the devices are Huawei. I google it and I found several articles with this error.

Huawei has a option called "Protected Apps". If an app is not a protected app, when the app is closed, Huawei closes the listener for this app and the notification is rejected by the phone. So, when i put my app to a protected app, the push notification was received even the app is closed.

http://www.androidheadlines.com/2016/01/how-to-fix-missing-notifications-on-huawei-phones.html

Thanks for your big support! I will test it a little more and find a way to integrate it with ti.map and other modules I need for my app.

Thanks again!

Best Regards,

Pau.

from ti.goosh.

@argum Thanks for letting us know of this. It's really helpful to us as well. In the repo you can find out how to make it work with ti.map as well.
Ani

from ti.goosh.