Send push notifications are not working on the Mobile App about chatwoot-mobile-app HOT 8 OPEN

Sorry for the late reply. Are you still facing the issue?

from chatwoot-mobile-app.

I'd love to take this issue? Can you describe it a little more in depth for me. Are you receiving a message and there is no push notification?

from chatwoot-mobile-app.

After taking a look at this, it seems like any necessary changes would need to be within the API

from chatwoot-mobile-app.

Hello
I have chatwoot on my own server
I have the official mobile app on my iPhone, but, im not getting any notifications
can anyone help me please ?

from chatwoot-mobile-app.

Hello I have chatwoot on my own server I have the official mobile app on my iPhone, but, im not getting any notifications can anyone help me please ?

Please see https://www.chatwoot.com/hc/handbook/articles/1687935909-push-notification

You need to define FCM_SERVER_KEY in both your sidekick and chatwoot environment variables in order for it to work.

from chatwoot-mobile-app.

I have defined in both sides as:

• ENABLE_PUSH_RELAY_SERVER=true
• FCM_SERVER_KEY=XXXXXX (my Firebase Cloud Messaging Key pair)

but still not getting notifications, am I doing something wrong ?

from chatwoot-mobile-app.

Try ENABLE_PUSH_RELAY_SERVER=false.
As you setting your own firebase id, you have to disable the relay server

from chatwoot-mobile-app.

Try ENABLE_PUSH_RELAY_SERVER=false. As you setting your own firebase id, you have to disable the relay server

I have done that, but still not getting mobile notifications, any other ideas ?

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