Comments (5)
baptistejamin
commented on May 29, 2024
Hi there! Unfortunately, that is not possible.
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irkreja
commented on May 29, 2024
Is it possible to keep old session even after session reset since session reset make the user always different user even if he use all details like email, mobile,name etc)?
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baptistejamin
commented on May 29, 2024
Sorry, what do you mean?
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irkreja
commented on May 29, 2024
I used same details like email, mobile,name etc but it displaying as different user in inbox after session reset
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baptistejamin
commented on May 29, 2024
I see, if you want to have customers have one session, please check here.
How to restore chat sessions with a token? — https://help.crisp.chat/en/article/how-to-restore-chat-sessions-with-a-token-c32v4t/
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Related Issues (20)
- Customization plugin support HOT 3
- NullPointerException on List.isEmpty() HOT 5
- How do I know if it has been initialized? HOT 11
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- ClassCastException HttpURLConnectionImpl cannot be cast to javax.net.ssl.HttpsURLConnection HOT 2
- Selecting photo from gallery, not sending anything after selection HOT 6
- java.lang.NullPointerException: Attempt to invoke virtual method 'java.util.TreeMap im.crisp.client.internal.b.a.l()' on a null object reference HOT 1
- Disconnected if using two Crisp.configure with two differents Ids HOT 12
- IllegalStateException no_session HOT 5
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- JsonSyntaxException HOT 2
- Clear chatbox not working HOT 1
- Helpdesk public APIs - Open search & View article HOT 1
- im.crisp.client.internal.t.e.a java.util.UnknownFormatConversionException - Conversion = '秒'
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- Duplicate Class Found HOT 5
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- Cannot resume chat activity whenever user minimize then click launcher icon HOT 3
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