Unable to set tokenID about crisp-sdk-android HOT 13 CLOSED

Thanks, let me forward this to the tech team and I will get back to you

from crisp-sdk-android.

Hello there! Thanks for reaching out! It is indeed not yet supported on Android but no worries as the team is working on this one. Currently, we can only set nickname and set emails.

from crisp-sdk-android.

There is Crisp.setTokenID("A_CUSTOM_ID").

But I'm encountering crashes when I use it -> see logs: logs.txt
When I start our app 1st time, set token id and start chat everything works. But when I close and open chat I get a crash. And then every time I try to open a chat I get the same crash. That is until I reset session and use a different token ID. (but the crash shows again after a while and I have to use a new id again...)

There's nothing I can do on my side, can you help?

from crisp-sdk-android.

Hello

from crisp-sdk-android.

Let me check this, could you let me know your email associated to Crisp and your website url please

from crisp-sdk-android.

thanks. I set just a random email. do I have to use some email registrated on crisp?

from crisp-sdk-android.

I'm using [email protected] (domain is real but email doesn't really exist)

from crisp-sdk-android.

Can I ask you to post this issue on our Github project?

from crisp-sdk-android.

do you mean as a separate issue in this repo?

from crisp-sdk-android.

Yes a new issue please :)

from crisp-sdk-android.

done #43

from crisp-sdk-android.

Thanks, the dev team will review it as soon as they can :)

from crisp-sdk-android.

Closing (duplicate with #43)

from crisp-sdk-android.