clamtk 19.1 crashes in xubuntu 15.10 about clamtk HOT 22 CLOSED

I tried version 5.20, and cloned the github current version, both of which crash in the same way.

I also found a bug reported at https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=793557 which seems to be the same as the problem I have encountered.

The 15.10 upgrade changed a load of libraries. Whether libssl1 was one I can't be sure.

I'll be happy to do more research into what's going on, but I don't know what's needed, not how to provide it . I have some crash dumps in /var/crash but can't post them here.

from clamtk.

Well that's interesting. Thanks for pointing out the Debian bug as well -
I was not aware of that. I'll do some more investigation when I get home
and will post back.

respectfully
Dave M

On Wed, Oct 28, 2015 at 5:30 AM Pastim [email protected] wrote:

I tried version 5.2, and cloned the github current version, both of which
crash in the same way.

I also found a bug reported at
https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=793557 which seems to
be the same as the problem I have encountered.

The 15.10 upgrade changed a load of libraries. Whether libssl1 was one I
can't be sure.

I'll be happy to do more research into what's going on, but I don't know
what's needed, not how to provide it . I have some crash dumps in
/var/crash but can't post them here.

—
Reply to this email directly or view it on GitHub
#49 (comment)
.

from clamtk.

I sent a crash dump file you your email address.

from clamtk.

Hi,

I installed a fresh Ubuntu 15.10 in Virtualbox and installed version 5.20 ClamTk - all is well here. I can't duplicate this issue. Xubuntu should be the same, right? Also, in a fully patched Debian 8 (also in Virtualbox), everything is working just fine. I'm not sure where to go with this... if I can't duplicate it I can't fix it. Hopefully we can get more information - maybe from the Debian post...

respectfully
Dave M

from clamtk.

Did the crash dump not show anything?

I suspect there is a library mismatch or some such as a result of the upgrade from 15.04. When I installed 15.10 a lot of older libraries were deleted.

from clamtk.

Yes, I've seen it, and I've seen similar issues reported with other programs, but no solutions yet. It may be something with the upgrade. Can you try reinstalling libcrypt-ssleay-perl?

respectfully
Dave M

from clamtk.

libcrypt-ssleay-perl was not installed. It is now, but it made no difference. This makes me wonder if the dependencies have been broken during the upgrade. I have already uninstalled and reinstalled clamtk. Should I do the same with clamav?

from clamtk.

I wouldn't think that would matter, but let's give it a shot. :)

respectfully
Dave M

from clamtk.

I reinstalled clamav (and base, clam library etc). clamscan runs OK (it probably did before but I hadn't tried that). clamtk still crashes.

The library you mentioned - should that have been installed or not?

from clamtk.

I think you can erase it - it shows up in the log you sent, looked like reinstalling might help.

from clamtk.

OK - thanks. A mystery then.

I looked at the 'software centre' list of updates for the upgrade, but it seems that not all upgrade info is logged in the same place. In the limit I could install 15.10 clean, but I'd rather not for now.

from clamtk.

Sorry, I'm at a loss... I don't know how to duplicate the problem here, and I'm not sure what the crash log you sent is reporting. If you get any other information, please pass it along and I'll do my best. Additionally, I'll keep an eye on the Debian bug you linked to - maybe they'll come up with an answer for us.

respectfully
Dave M

from clamtk.

Is there some (x)ubuntu processing I could do on the crash log to make it more helpful?

from clamtk.

Probably not. I don't think it will get any easier. :|

I'd recommend reinstalling Perl itself, but I'm afraid of borking your system. I'll post back if I think of anything else.

respectfully
Dave M

from clamtk.

Would installing the debug version of libssl help?

from clamtk.

That I do not know. I don't think it would hurt anything though.

from clamtk.

I thought it might enhance the crash log. I'll give it a try later today - other stuff to do now.

Regards

Tim

from clamtk.

Looking through the debian bug report, this bodge seems to work,. I have no idea why :)

OPENSSL_ia32cap=0 clamtk

See https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=793557;msg=57

Tim

from clamtk.

Neither do I... I'm not familiar with that wizardry... My concern here is we don't know what's really causing the issue, right? Is there some kind of library mismatch going on (for example) for people who upgraded rather than did a fresh install or something? I mean, I can't duplicate the problem with a fresh install, and I haven't received any other hate mail on this, so it can't be too widespread...

respectfully
Dave M

from clamtk.

Well there's a way round it for simple folk such as myself, so I'm happy enough now, and if others have the same problem you can at least give them this work-around.

I trust there'll be no 'hate mail' or similar aimed at you (or indeed anyone). The behaviour of most of the linux community sometimes helps me to keep some faith in humanity, although I may have been lucky (so far!).

And many thanks for your help, and for clamtk.

from clamtk.

This is not a clamtk bug. The Debian folk claim it's fixed in ssl on Debian. It isn't fixed in xubuntu 15.10 (wily) so I still have to use the workaround I mentioned earlier.

If it's useful to close this here, please do so. I don't want to close it myself in case you think leaving it open might help other people encountering the same problem.

from clamtk.

Closing based on #49 (comment)

from clamtk.