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wizardone avatar wizardone commented on July 29, 2024

Just bumping this up:
We are also experiencing problems connecting to Atlas. The actual error is:

[error] Mongo.Protocol (#PID<0.5272.0>) failed to connect: ** (Mongo.Error) tcp connect: non-existing domain - :nxdomain

Has there been an official solution for this problem?

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scottmessinger avatar scottmessinger commented on July 29, 2024

@wizardone We've been using Atlas for years now and haven't seen this, but we're also not using mongodb+srv as our connection string. When did it start?

@JD-Robertson Sorry no one got back to this 2 years ago when you posted it! Is this still happening?

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JD-Robertson avatar JD-Robertson commented on July 29, 2024

We decommissioned the particular AWS deployment that had this issue and I haven't tried again in a while. I expect that any system that cannot access the hardcoded 4.2.2.1 name server address would have this issue. It's Windows-specific, though, and a very niche corner-case so I don't know how much effort is warranted here.

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