Problems accessing multi asset based wallets on mobile about yoroi-mobile HOT 17 CLOSED

Hi, @rdlrt! Thank you for providing the details and the logs especially!

We are now actively investigating this issue so the fix might be coming out soon.

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@rdlrt , if you will see anyone reporting this issue as well, plz refer them to this issue now 🙌

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Thank you, @efegure! We now have a fix candidate for it ready, if everything is good we might have it included in the next update

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I will ask others, but the 2 I know so far have been on Android 11 too - do we need specific build numbers?

Thank you, @rdlrt ! No need for specific build versions

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Is the same error reported a lot of times and not addressed.

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@rdlrt how many transactions, nfts did the user have at the time of the issue?

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@efegure @manupmt @realbluehead , moving the discussion here from #1572

Can you plz provide some information on how many different token types or separate NFTs there have been in your wallet when you were trying to restore it in the mobile app?

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The problem occurs after having around 50 NFTs, I guess, but if yoroi can't sustain NFTs you should provide this service, anyway I've changed to desktop yoroi and is still verry verry slow, can't believe it, it's like a pc back in "95, I'm verry disappointed..to say the least

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but if yoroi can't sustain NFTs you should provide this service, anyway I've changed to desktop yoroi and is still verry verry slow

We are investigating and fixing these issues for both the mobile and the browser extension

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@vsubhuman I have a total of 386 tokens in my wallet, I deleted the app twice and restored using my passphrase, first time opening the app works, after killing it and reopening it the error starts to happen.

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@vsubhuman I have a total of 386 tokens in my wallet, I deleted the app twice and restored using my passphrase, first time opening the app works, after killing it and reopening it the error starts to happen.

makes sense.
reading from disk is the problem, and that doesn't happen until the second loading of a wallet.

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on which versions of android are people experiencing the problem?

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on which versions of android are people experiencing the problem?

From here we know @efegure had it on 11: #1572

From another user on Telegram I have also seen Pixel 4a with Android 11.

@manupmt @realbluehead, can you please clarify which version you are using?

@rdlrt , if you have any information on which versions people are reporting it from - that would help.

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Apologies, somehow I overlooked notifications from this ticket 🙁

@rdlrt , if you have any information on which versions people are reporting it from - that would help.

I will ask others, but the 2 I know so far have been on Android 11 too - do we need specific build numbers?

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Looks like all that I have conversation with from community TS had already upgraded to Android 11

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Hello @vsubhuman, is the new version with this update released yet ?

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Hi, @efegure, it is not released yet, but is being prepared. Please look out for the version 4.4, this will be release in ~1-2 days from now, if all the testing goes well.

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