Audio recording and playback functionality about espocrm HOT 12 OPEN

@yurikuzn
If you like this feature to be added to core and don’t have the time we can share it as pull request, we already implemented it in our chat module.
Or you may prefer it to produced as 3rd party extension

from espocrm.

There many ways to implement it, attachment, separate note type. I don't want to hurry. Maybe in the future, after spending some time thinking about the feature, we will implement it. But I don't want to hurry. We were hurrying in early days, and as a result spent years just to rewrite many things.

from espocrm.

I think that this should be an extension of the attachments multiple/file fields, to allow playback of audio files.

I have a customization in my WhatsApp integration to play back voice messages in this way.

from espocrm.

Both Chrome and FF open an audio file in a new tab and play it.

from espocrm.

Okay got it. But it would be better if user could record the audio from multiple file fields

from espocrm.

Maybe. But I'm not sure it's worth implementing now. We have more important things and not enough resources. I checked other big CRMs with 100x budget, they don't have such a feature. Maybe there's a browser extension that could substitute the functionality?

from espocrm.

@eymen-elkum Thank you so much for offering . Can you please share then demo .
@yurikuzn i request you to please add this to core as @eymen-elkum is offering as he said he have alreadg devloped . I think this will enhance the crm .

from espocrm.

I'm not sure whether we need it yet as I don't see it as a killer feature. Once added, we are to support the functionality forever. Adding a new feature often takes dozen of hours of evaluating.

from espocrm.

Thank you so much for your response. I appreciate your consideration. I understand your perspective on the need for evaluating new features thoroughly before implementation. I'll await further updates

from espocrm.

@yurikuzn Any update on this ?

from espocrm.

Hey, we are very busy. This functionality is not planned for the nearest future. We have a lot of planned work for the next year or more. If you need this functionality soon, I recommend finding a developer who will do an extension.

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This is a part from Ebla Chat:

https://docs.eblasoft.com.tr/espocrm-extensions/chat/#voice-messages

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