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evereux avatar evereux commented on July 30, 2024

My immediate thought is not at the moment as I'd like to finish the API and finally get some documentation together.

Unless, it's something you'd like to implement? How do you envisage this working?

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evereux avatar evereux commented on July 30, 2024

I've been thinking about this. I was thinking maybe adding a field on ticket creation to add a value for estimated hours to complete. Then, on ticket completion / closure have a field to enter for actual time taken.

These hours can be totalled and shown on the departments / categories page.

Thoughts?

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xdml avatar xdml commented on July 30, 2024

Hi, I just started to use flicket and if I it will be on me, I prefer to have possibility to add spent hours on every ticket update.

Personally I am thinking to do time records and to have possibility to record expected costs and expected income or bid and later to update real costs and real income with the real spent time, so I can later analyze if my bids and expected costs are good or not.

But it is because of my business I do. Definitely I will try to implement something like I briefly described, if I select flicket as my ticketing system.

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evereux avatar evereux commented on July 30, 2024

I'm going to implement this this week.

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evereux avatar evereux commented on July 30, 2024

I've now added this feature to the 0.2.1 branch: f798f3f

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anielk avatar anielk commented on July 30, 2024

I going to test how this works, thanks!

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evereux avatar evereux commented on July 30, 2024

Closing this ticket as request has been fulfilled, albeit simply, and have had no further feedback.

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