Comments (2)
ewsterrenburg
commented on July 28, 2024
Thanks for reporting. This is most likely a bug....
Could you please check for me if it works correctly if you use the following:
e.text = unicode(v)
Erwin
from python-otrs.
dtrudg
commented on July 28, 2024
Confirm that change fixes the issue - it accepts unicode strings now, and they go into OTRS as expected.
diff --git a/otrs/objects.py b/otrs/objects.py
index b75bef4..fd7fb8f 100644
--- a/otrs/objects.py
+++ b/otrs/objects.py
@@ -100,7 +100,7 @@ class OTRSObject(object):
e = etree.Element(k)
if isinstance(e, str): # True
v = v.encode('utf-8')
- e.text = str(v)
+ e.text = unicode(v)
root.append(e)
return rootfrom python-otrs.
Related Issues (20)
- Little Question HOT 9
- Not able to re-use stored session_id properly HOT 3
- TicketSearch with mutiples States HOT 2
- ticket PendingTime State HOT 2
- "out of memory" Exception while retrieving ticket with ~1G attachements HOT 3
- Search tickets between dates HOT 1
- Invalid Webservice Name but returning SessionID HOT 1
- TicketGet problem(delete, plz) HOT 1
- Ticket search with multiple StateIDs results in Traceback HOT 1
- Missing ticket.merge HOT 2
- Completion SessionGet operations question HOT 3
- Ticket Pending time HOT 1
- Error with ScriptAlias HOT 1
- TicketCreate() assumes falsely that a ticket number looks like a number (an int) HOT 3
- base64 encoding for attachments with Python 3 HOT 1
- In otrs/objects.py, assumptions made by "autocast" are error-prone (for values with a leading zero) HOT 1
- getchildren deprecation is resolved by PR HOT 1
- Rewrite tests to work with https://hub.docker.com/r/juanluisbaptiste/otrs
- Make Python 3 only.
- GenericInterfaceClient: timeout parameter seems not to work
Recommend Projects
-
React
A declarative, efficient, and flexible JavaScript library for building user interfaces.
-
Vue.js
🖖 Vue.js is a progressive, incrementally-adoptable JavaScript framework for building UI on the web.
-
Typescript
TypeScript is a superset of JavaScript that compiles to clean JavaScript output.
-
TensorFlow
An Open Source Machine Learning Framework for Everyone
-
Django
The Web framework for perfectionists with deadlines.
-
Laravel
A PHP framework for web artisans
-
D3
Bring data to life with SVG, Canvas and HTML. 📊📈🎉
-
Recommend Topics
-
javascript
JavaScript (JS) is a lightweight interpreted programming language with first-class functions.
-
web
Some thing interesting about web. New door for the world.
-
server
A server is a program made to process requests and deliver data to clients.
-
Machine learning
Machine learning is a way of modeling and interpreting data that allows a piece of software to respond intelligently.
-
Visualization
Some thing interesting about visualization, use data art
-
Game
Some thing interesting about game, make everyone happy.
Recommend Org
-
Facebook
We are working to build community through open source technology. NB: members must have two-factor auth.
-
Microsoft
Open source projects and samples from Microsoft.
-
Google
Google ❤️ Open Source for everyone.
-
Alibaba
Alibaba Open Source for everyone
-
D3
Data-Driven Documents codes.
-
Tencent
China tencent open source team.
from python-otrs.