Proposed update to FR Coordinator Help Page: Responding to Contacts about myopicvicar HOT 9 OPEN

@AlOneill could you take a look at this please?

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I presume I need access to the document linked above: have made a request.

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@CommsCoord
OK, I now have access — thank you.

To clarify, am I to update the webpage from the Google doc or review the Google doc?

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@AlOneill
Please review it, the more eyes on it the better.
If the contents of the doc meet your approval, can it be placed on the webpage?

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@CommsCoord @DeniseColbert
I have reviewed this but need some input on the question of whether or not all lists should be capitalised and punctuated in the same way. Should we distinguish between lists of shorter 'bullet points' and those of longer items of more than one sentence? See the document for more context.

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