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hkalexling avatar hkalexling commented on June 3, 2024

I guess the user owning the Mango process doesn't have write access to the file. Assuming you are using any UNIX system you can try the followings

  1. Find out the user that started the Mango process: ps -ef | grep mango
  2. List the permissions on the JSON file: ls -l /path/to/info.json

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dranas85 avatar dranas85 commented on June 3, 2024

it states it doesn't exist. I checked the directory my self and it doesn't exist. How can I make them?

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hkalexling avatar hkalexling commented on June 3, 2024

Ah so Mango was trying to create the file with w mode but failed, and that's why you got the error. Can you check the folder's owner and permissions using ls -l /path/to/folder? To be able to create files in it Mango needs both the write and execute permissions on the folder, so it should be something like rwx.

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dranas85 avatar dranas85 commented on June 3, 2024

I checked the permissions, they have rwx but its root, not my user that has them

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hkalexling avatar hkalexling commented on June 3, 2024

Then your library folder is owned by root. You might want to check why that happens. It could be that you were using sudo when creating the folder or mounting an external drive. You can change the owner back to your user using chown -R

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dranas85 avatar dranas85 commented on June 3, 2024

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