Comments (5)
martedesco
commented on August 18, 2024
Thanks for reporting it @raynervintervoll ! I am following this one up with the Engineering team.
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raynervintervoll
commented on August 18, 2024
Thanks a lot for following up. Perhaps worth mentioning that our org is also returning 0 for all days and fields related to Chat, which I am pretty sure isn't correct either.
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martedesco
commented on August 18, 2024
@raynervintervoll , the team has acknowledged the issue and has already fixed it. 🎉
Perhaps worth mentioning that our org is also returning 0 for all days and fields related to Chat, which I am pretty sure isn't correct either.
We only backfilled Chat data for the 23rd April, so historical Chat data won't be available.
I will close this issue meanwhile, feel free to re-open it if issue persists. 🙏🏼
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raynervintervoll
commented on August 18, 2024
@martedesco Thanks for your help, Marcio. The issue still persists due to the 23rd of April still missing the totals, the 24th is however fine. I am not able to re-open since I am not a collaborator.
{ "day": "2024-04-23", "breakdown": [ {
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martedesco
commented on August 18, 2024
@raynervintervoll , in this case it is better to create a support ticket as my colleagues from support will be able to check on this data for your organization.
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