No gas usage since 28th March about ha-hildebrandglow-dcc HOT 23 OPEN

My gas consumption has been missing for ages, yet it's visible using the Bright app on my phone. Something in the HA intergration is broken.

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Same here. Real shame. Let me know if you find a fix.

I tried reinstall the integration completely, but no luck.

from ha-hildebrandglow-dcc.

I will let you know if I find anything to fix it.

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No gas usage since a few days. Electricity stuck on first reading 10hrs before every day and never updated again. Bright app fine. No errors with debug log.

from ha-hildebrandglow-dcc.

Same here and probably most users, seem to happen regularly. I wonder if it is a rate limiting thing, someone has to pay for their serer API usage. More users, more HA integration hits.

Have you asked Hildebrandglow, they respond to email and seem very friendly and helpful when I suggested something to them.

from ha-hildebrandglow-dcc.

Yes, I have contacted Hildebrandglow, no response yet, but rate limiting could be the cause.

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I wonder how we can get it fixed?

from ha-hildebrandglow-dcc.

I am having the same issue, no Gas usage information,
getting the following errors in the log

I hope this helps
Joe

Cannot connect: HTTPSConnectionPool(host='api.glowmarkt.com', port=443): Max retries exceeded with url: /api/v0-1/resource/84e5a66c-7041-42a2-b0db-6ce660442c95/catchup (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f7e7934bcd0>: Failed to establish a new connection: [Errno -3] Try again'))
11:33:28 AM – (ERROR) Hildebrand Glow (DCC) (custom integration) - message first occurred at 11:33:23 AM and shows up 2 times
Cannot connect: ('Connection aborted.', RemoteDisconnected('Remote end closed connection without response'))
11:33:28 AM – (ERROR) Hildebrand Glow (DCC) (custom integration) - message first occurred at 10:34:18 AM and shows up 3 times
Cannot connect: HTTPSConnectionPool(host='api.glowmarkt.com', port=443): Max retries exceeded with url: /api/v0-1/resource/eff6cee6-9b34-4e99-a576-e7c3eefe988e/catchup (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f7e48333a00>: Failed to establish a new connection: [Errno -3] Try again'))
11:33:28 AM – (ERROR) Hildebrand Glow (DCC) (custom integration) - message first occurred at 11:33:23 AM and shows up 4 times

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UPDATE: I got a Gas reading today it shows todays consumption as -802.7 kWh yes that's negative 802.7 kWh

So something is happening, but obviously, the readings are incorrect.

from ha-hildebrandglow-dcc.

See #330. You are probably not using any gas between midnight and 1am and that is what is reported for the whole day.

from ha-hildebrandglow-dcc.

Hi I also have the same issue. Several weeks now. I have Electric but no gas data in both the phone app and Home assistant. It was working and I have changed nothing. I contacted Hildebrand & GlowMarket and they say they can see my Gas data at their end. I am using British Gas SMETS2 but the display unit has no built in WiFi. Are there any other methods available? Al

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There is a fix that has been merged

#331

This works for me and data is available again

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Hi, I am quite new to this, how do I apply the fix? Do I have to update something?

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I think it is this #330 (comment)

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I also have the same issue, is anyone working on this ?

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Although this was working again from when I updated sensor.py, it's now stopped again, I have no Gas data since 5th May, has it stopped again for others?

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