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insomniacc avatar insomniacc commented on August 25, 2024

I've installed CSM in my developer instance but I've been unable to replicate this issue.
I can get-attachments and add attachments to cases without issue using the table API objects, it does seem to use the same table/mechanism for attachments.

Example (also shows in the web UI after a refresh):

Get-SNOWObject -table "sn_customerservice_case" -Sys_ID 882f2c7247062110d3e5fa8bd36d4353 | New-SNOWAttachment -File "C:\temp\Test.txt"
Get-SNOWObject -table "sn_customerservice_case" -Sys_ID 882f2c7247062110d3e5fa8bd36d4353 | Get-SNOWAttachment

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insomniacc avatar insomniacc commented on August 25, 2024

Maybe it has something to do with this endpoint:
https://docs.servicenow.com/bundle/sandiego-application-development/page/integrate/inbound-rest/concept/attachment_csm-api.html

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insomniacc avatar insomniacc commented on August 25, 2024

Without a valid way to replicate the issue and no response from OP I'm closing this.

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