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brvoigt avatar brvoigt commented on July 27, 2024

Everything is linked to from the "RealSense" page in Derivative's wiki.
https://docs.derivative.ca/RealSense

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StefanoMartini avatar StefanoMartini commented on July 27, 2024

Thanks, Ben!

I know and retried/installed SDK&DCM several times and still get:

" Error : Failed to Initializes Realsense Runtime. Ensure Runtime/SDK version 6.0.21.6598 is installed,
or try restarting the Realsense service."

When following the "RealSense" page in Derivative's wiki you get SDK 10.0.26.369 .

What to do?

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StefanoMartini avatar StefanoMartini commented on July 27, 2024

Sorry,
SDK 10.0.26.396 that is. :-)

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brvoigt avatar brvoigt commented on July 27, 2024

You should not need the SDK. Uninstall everything and install just the drivers. This support would be better answered in Derivative forums.

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