Comments (8)
DennisBecker
commented on June 5, 2024
1
Thank you very much for your help!
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danpaulson
commented on June 5, 2024
This is a system-wide issue that we have an in-flight branch to fix. Hopefully out this weekend.
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johtr
commented on June 5, 2024
I had a player with the same problem of not being able to get his information to show for himself, but his name showed in our guild...so he created a new account. Now he shows 2x in guild. He deleted what he could from the 1st profile, but his name shows up twice still...
Is the one he tried deleting.
Thanks,
John
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tdhott
commented on June 5, 2024
Any updates on this issue? We also have a member of our guild The Laws of Eight that is experiencing an issue where he cannot access his account at all. He gets the 500 error. Any page he visits he gets this error. His user name is jorl/moe.
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tdhott
commented on June 5, 2024
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tdhott
commented on June 5, 2024
If there was someway to just delete the "/" out of his username I think that would take care of the issue.
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scobenes
commented on June 5, 2024
@tdhott Sorry I missed this request. I updated his username to Jorl_Moe. (I Think I did this awhile ago when I fixed the remaining user accounts with a / in them. Users can always log in with their email as well.
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scobenes
commented on June 5, 2024
I am going to close this ticket as Dan's inflight branch was deployed and I only see one Abandon in your guild currently. if anyone in this thread still has issues, feel free to open a new ticket.
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