went wrong :-( about anotherpass HOT 8 CLOSED

Hey and sorry for this misbehaviour.
Have you always unlocked the master password with your biometric/fingerprint shortly before this error occured? Or does the error also occur without doing biometric scanning?
If it is related to biometrics you could either remove your fingerprints from the phone and enrol new ones or disable biometrics for the stored master password in Settings/Security/"Authorize stored master passwords with biometric".
If it happens again please send me the cause of error again, especially if it is not related to biometrics. Thanks.

from anotherpass.

Something similar happened to me. On both of my phones (one is Xiaomi other one Samsung) it gives the same error forcing me to enter master password. Even after entering it, it can't save the master password to the device (error Cannot authorize biometric).

from anotherpass.

@UserNameM3 have you tried to disable biometrics for Master Password in Settings/Security? Does it work then? The master password is still stored in an encrypted way on the device and can only be accessed by the app (unless your device is rooted).
I am still figuring out why it's not working and I would appreciate more error logs. Thanks!

from anotherpass.

@jenspfahl Yes I did, there's no problem in storing the master password, it just doesn't work with biometric as a verification.

from anotherpass.

Alright, thanks for clarification. I will try to fix this.

from anotherpass.