Dialogflow is queried when receiving a postback / quick reply about botkit-middleware-dialogflow HOT 2 CLOSED

Given where the middleware is called in the Botkit receive pipeline, it doesn't seem practical to do this at the request level; it would need to be applied to all incoming messages consistently.

One option is to accept an array of types in the middleware config, and skip NLP evaluation if the message.type is a match. This is sort of how it works today, though the types are hard coded; specifically we bypass the NLP if the text field is missing, or if the message.type is self_message.

By comparison, the Watson connector also filters out the Slack-specific presence_change and reconnect_url types. The other NLP connectors are generally naive and send almost everything to the NLP service for evaluation.

It would be cleaner to simply provide a configuration property, with defaults. Usage would be as follows:

var dialogflowMiddleware = require('botkit-middleware-dialogflow')({
    token: process.env.dialogflow,
    ignoreType: ['self_message', 'facebook_postback']
});

Is that what you had in mind? @peterswimm, any preference?

from botkit-middleware-dialogflow.

Yes, that's what I had in mind 👍 I also see that this should be applied to all messages consistently.

The payload of the postback could be a JSON structure for example (we do this in our case to pass on context information), so passing some JSON data to Dialogflow wouldn't make sense.

from botkit-middleware-dialogflow.