Error: HikConnect needs account and password specified in config about homebridge-hikconnect HOT 3 CLOSED

Hello,
If you are using homebridge UI then username and password should pop up when you install the plugin.
If not then you must edit the config.json file in your homebridge directory and extend the platforms section like this:

"platforms": [
  {
    "account": "<your account name>",
    "password": "<your password>",
    "platform": "HikConnect"
  }
]

from homebridge-hikconnect.

Thank you for your response

If you are using homebridge UI then username and password should pop up when you install the plugin.

Unfortunately I am using the web and app UI, but neither of them did pop up, asking for username and password.
I tried to factory reset my Hoobs, but did not work.

from homebridge-hikconnect.

Ah so you are using Hoobs. I'm not familiar with it but I think you should able to edit the configuration directly on the web UI: https://support.hoobs.org/docs/60e0d060646faaa152f10dda (check the advanced editor part)

from homebridge-hikconnect.