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JasonWeill avatar JasonWeill commented on June 2, 2024

If you open a terminal (command prompt or PowerShell), you can change to the directory where JupyterLab Desktop is installed, and you can run the target .exe file. Try holding SHIFT, right-clicking the taskbar button, and choosing "Properties" to find this information. When you run this file from the terminal, you should see any error messages logged in the terminal. Can you please share those errors here? Thanks!

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mbektas avatar mbektas commented on June 2, 2024

@Shi-YuZhang you can check here for the location of the log files on your system.

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JasonWeill avatar JasonWeill commented on June 2, 2024

@Shi-YuZhang Any updates about the errors you see in the log?

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Shi-YuZhang avatar Shi-YuZhang commented on June 2, 2024

Sorry for the late reply. I have checked the log file and found the problem was caused by the wrong python path. It seems It seems to work well now.

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