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alokraj68 avatar alokraj68 commented on June 22, 2024 1

if anyone get to this issue follow this steps:

  1. stop rocket chat.

  2. connect to db
    sudo rocketchat-server.mongo

  3. run use parties

  4. run db.getMongo().getDBNames().forEach(function (v, i) { db.getSiblingDB(v).getCollectionNames().forEach(function (vv, ii) { print(v + ',' + vv + ',' + db.getSiblingDB(v).getCollection(vv).count()) }) });
    This will show all collections with size.

  5. verify if db.rocketchat_apps_logs has so many data

  6. if yes, run db.rocketchat_apps_logs.remove({});

  7. this removal takes hours as per your data and system spec.

  8. Once done compact the db

Once done, turn on rocket chat, goto market place installed and remove the plugin.

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juzser avatar juzser commented on June 22, 2024

Which RC version are you using?
There is not debug log in the production version.

Maybe you're using version 6.0.0 and when you update the settings, RC will be crashed. That's the issue I met on 6.0.0.

Check this: RocketChat/Rocket.Chat#28761

By the way, if you still get this issue, you can go to Settings > Logs > change the Log Level settings to level 0.
Maybe it helps.

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alokraj68 avatar alokraj68 commented on June 22, 2024

Rc was 6 when i installed this plugin. also am unable to create the notification in 6. so i guess its crashing only.

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juzser avatar juzser commented on June 22, 2024

You can try to update RC version. I've updated and see they fixed that.

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juzser avatar juzser commented on June 22, 2024

Close due to RC issue, not the app's issue.

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