MAILS FROM JOBS about lam HOT 7 OPEN

The log indicates that the user account expires in April 2025. Therefore, no email is sent.

from lam.

from lam.

Yes, the calendar defaults to the current date + 1 year. This matches something like 80% of the cases.

from lam.

I have tried with another user and I have looked closely at the date and it seems that the emails are not sent as indicated, could it be?

2024-04-11 00:00:01 Info Running job ShadowAccountExpirationCleanupJob for server profile lam
2024-04-11 00:00:01 Debug Configuration options:
2024-04-11 00:00:01 Debug ShadowAccountExpirationCleanupJob_actionlJbrTgrdHAcyqTh: move
2024-04-11 00:00:01 Debug ShadowAccountExpirationCleanupJob_targetDNlJbrTgrdHAcyqTh: ou=NoUsers,dc=vera,dc=es
2024-04-11 00:00:01 Debug ShadowAccountExpirationCleanupJob_delaylJbrTgrdHAcyqTh: 1
2024-04-11 00:00:01 Debug Found 1 users to check.
2024-04-11 00:00:01 Debug Checking uid=mmartinezcaparros,ou=ayuntamiento,ou=Users,dc=vera,dc=es
2024-04-11 00:00:01 Debug Expiration on 2024-04-09
2024-04-11 00:00:01 Debug Action time on 2024-04-10
2024-04-11 00:00:01 Debug Performing action: move
2024-04-11 00:00:01 Info Moving uid=mmartinezcaparros,ou=ayuntamiento,ou=Users,dc=vera,dc=es to uid=mmartinezcaparros,ou=NoUsers,dc=vera,dc=es

2024-04-11 00:00:01 Info Running job ShadowAccountExpirationNotifyJob for server profile lam
2024-04-11 00:00:01 Debug Configuration options:
2024-04-11 00:00:01 Debug ShadowAccountExpirationNotifyJob_mailFromdnKz6b4P7kIMWwo: [email protected]
2024-04-11 00:00:01 Debug ShadowAccountExpirationNotifyJob_mailReplyTodnKz6b4P7kIMWwo: [email protected]
2024-04-11 00:00:01 Debug ShadowAccountExpirationNotifyJob_mailBCCdnKz6b4P7kIMWwo: [email protected]
2024-04-11 00:00:01 Debug ShadowAccountExpirationNotifyJob_mailSubjectdnKz6b4P7kIMWwo: LAM - Desactivación de cuenta
2024-04-11 00:00:01 Debug ShadowAccountExpirationNotifyJob_mailIsHTMLdnKz6b4P7kIMWwo: false
2024-04-11 00:00:01 Debug ShadowAccountExpirationNotifyJob_mailtextdnKz6b4P7kIMWwo: AYUNTAMIENTO DE VERA, La cuenta del usuario @@uid@@ será desactivada de forma automática., , FECHA DE EXPIRACION: @@EXPIRE_DATE_DDMMYYYY@@, NOMBRE y APELLIDOS: @@DisplayName@@, CODIGO DE PERSONAL: @@pager@@, , Recuerde que debe de entregar cualquier dispositivo que tenga asignado., , MOVIL CORPORATIVO: @@mobile@@, , Recuerde que debe de revisar los roles que tenga asignados., , ROLES: @@memberof@@
2024-04-11 00:00:01 Debug ShadowAccountExpirationNotifyJob_mailNotificationPerioddnKz6b4P7kIMWwo: 1
2024-04-11 00:00:01 Debug ShadowAccountExpirationNotifyJob_mailCCdnKz6b4P7kIMWwo: [email protected]
2024-04-11 00:00:01 Debug Found 0 users to check.

from lam.

The log shows that the a user was moved. The mail job then does not find any more users to check.
Can it be that both jobs have their action set to similar times and the (too early) move is preventing the notification?

from lam.

Maybe, can you think of a way to avoid this automatically?

from lam.

The idea is that users are notified some time before their account is moved. E.g. then they can contact responsible people if this is an error. Looks like you want to send them more like an info message that their account expired now.

I suggest to configure the mail job to send notifications 1 day before the user is moved (or move after the account expires).

from lam.