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Comments (4)

arich avatar arich commented on July 26, 2024

We are also getting this for PB:
Invalid ENUM value PB for class #DpvFootnote

from lob-ruby.

basabin54 avatar basabin54 commented on July 26, 2024

I'm seeing both of those errors as well --
Invalid ENUM value C1 for class #DpvFootnote
and
Invalid ENUM value PB for class #DpvFootnote

from lob-ruby.

arich avatar arich commented on July 26, 2024

Hi, we updated to lob gem version 6.0.5 and are getting a new error now.
ArgumentError: invalid value for "dpv_inactive_reason", must be one of ["01", "02", "03", "04", "05", "06", ""].

It looks like it's coming from here: v6.0.4...v6.0.5#diff-fec11cf1e2dbcad86fa8f955687ba5e02147cb70591f0dafdce5d365caebd747R367-R375

Unfortunately the error message doesn't contain what value was passed, so I can't provide that for debugging easily.

from lob-ruby.

arich avatar arich commented on July 26, 2024

I contacted lob support ([email protected]) and got support through their zendesk portal. They appear to be more active there than on github.

They implemented an internal fix:

[We've] been working closely together with our AV team to get the correct updates in place for the error you have been experiencing. The good news is that our AV product team released an update that should fix this issue for you. They also tested with the addresses you provided previously and successfully saw the proper returned values instead of the "00" you were getting.

They released the fix on 12/26/2023. I confirmed this worked with the problematic address. Thanks for all your help! Closing.

from lob-ruby.

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