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idohalevi avatar idohalevi commented on September 14, 2024

@miroag The listener URL depends on the account not on when you're from. Can you please log to the app and check if you see 'app.logz.io' as part of the URL? If so your account is not in the EU.

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miroag avatar miroag commented on September 14, 2024

@idohalevi Yes, it's app.logz.io.
a) It shall be in Europe, as I registered in Europe. I guess this is a fault from registration process.
b) The error is misleading. As a potential customer of logz.io I shall not spend a day figuring out why my token is invalid.

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idohalevi avatar idohalevi commented on September 14, 2024

@miroag
a) The account is by default in the US. If you want it to be in EU please contact your salesperson. In general, under the log shipping page, you can find all the shipping methods with your URL and token included in it.
b) As you can see we answer quick, feel free to contact us here or on support if you have any issues.

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