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m2-assistant avatar m2-assistant commented on June 9, 2024

Hi @georgittanchev. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:


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m2-assistant avatar m2-assistant commented on June 9, 2024

Hi @engcom-Dash. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

    1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
    1. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
    1. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
    1. Verify that the issue is reproducible on 2.4-develop branch
      Details- Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
      - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
      - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

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engcom-Dash avatar engcom-Dash commented on June 9, 2024

Hi @georgittanchev ,

Thanks for collaboration and contribution !

verified the issue 2.4-develop instance and the issue is not reproducible.

Kindly refer the below screenshots:
Screenshot 2023-06-15 at 5 36 37 PM

Steps to reproduce:
I.install magento install using composer command
2.Verify Front-end Luma theme working or not

We are getting luma theme after composer installation and issue is not reproducible.Kindly recheck the behaviour in 2.4-develop instance as well as kindly update your magento 2.3.5 with latest version and recheck the behaviour.

Let us know if are missing anything!

Thanks!

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magento-deployment-service avatar magento-deployment-service commented on June 9, 2024

Hi @georgittanchev. Thank you for your request. I'm working on Magento instance for you.

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magento-deployment-service avatar magento-deployment-service commented on June 9, 2024

Hi @georgittanchev, here is your Magento Instance: https://af759bd424aeff5ab3fa72d4228440a2.instances-prod.magento-community.engineering
Admin access: https://af759bd424aeff5ab3fa72d4228440a2.instances-prod.magento-community.engineering/admin_d0d2
Login: ec53e00c
Password: c702747d3afc

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georgittanchev avatar georgittanchev commented on June 9, 2024

The issue at hand pertains specifically to Magento 2.3.5, which is being run in conjunction with CloudLinux and WHM. I am uncertain as to where and why you have conducted your tests using version 2.4, considering that the problem arises from version 2.3.5. I am inclined to carry out an upgrade test for Magento via the terminal. However, I am impeded by the fact that I am unable to install it initially.

I would appreciate it if you could clarify on which operating system you are installing Magento 2.4 and delineate the exact commands you are employing. As it stands, there are servers where installation proceeds without a hitch. On this particular server, though, a particular issue arises. Despite the dom extension being enabled, Magento, for some reason, seems unable to locate or detect it, thus triggering a PHP Fatal error.

It is imperative to note that conducting tests on version 2.4 does not provide a resolution to our current drawback.

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engcom-Dash avatar engcom-Dash commented on June 9, 2024

Hi @georgittanchev ,

Thanks for Contribution and collaboration!

Currently we are using magento 2.4 in Mac OS version 12.6.5 and we are using 2.4-develop branch because this is the latest development branch, and it might be possible the issue you mentioned is already been resolve in this branch.

Please try to reproduce the issue in 2.4-develop or latest stable version.

Thanks!

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engcom-Dash avatar engcom-Dash commented on June 9, 2024

Hi @georgittanchev ,

Do you need Any further investigation in this issue ???,If it is kindly let me know.

Thanks!

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engcom-Dash avatar engcom-Dash commented on June 9, 2024

Hi @georgittanchev ,

As we are not able to get the latest update on the issue. We are closing the issue for now. Please feel free to reopen it or ask us to reopen.

Thanks

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