Comments (28)
Hi @sawwd. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:
@magento give me 2.4-develop instance
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@magento give me 2.4-develop instance
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Hi @konradszwed. Thank you for your request. I'm working on Magento instance for you.
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Hi @konradszwed, here is your Magento Instance: https://763b3fcfcfabc2b12eb888d1d1a52098.instances-prod.magento-community.engineering
Admin access: https://763b3fcfcfabc2b12eb888d1d1a52098.instances-prod.magento-community.engineering/admin_f66d
Login: 7ba311d5
Password: b6200726f0f3
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Hi @engcom-Dash. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: π
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Area: XXXXX
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to deploy test instance on Magento infrastructure.
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@konradszwed wonder if you successfully reproduced it. let me know if you need anything from me.
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Hi @sawwd
Thanks for reporting and collaboration.
As per the steps to reproduce we have uploaded an image with the same name : 01zz...-flow.er_1234.jpeg to a product via admin. After uploading we are not able to find the path : media/catalog/product/cache. Can you please provide more information regarding the path.This will help us in reproducing the issue.
Thanks
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@magento give me 2.4-develop instance
from magento2.
Hi @sawwd. Thank you for your request. I'm working on Magento instance for you.
from magento2.
Hi @sawwd, here is your Magento Instance: https://763b3fcfcfabc2b12eb888d1d1a52098.instances-prod.magento-community.engineering
Admin access: https://763b3fcfcfabc2b12eb888d1d1a52098.instances-prod.magento-community.engineering/admin_e340
Login: 8b056186
Password: 3ca8eaa6df75
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@magento give me 2.4-develop instance
from magento2.
Hi @sawwd. Thank you for your request. I'm working on Magento instance for you.
from magento2.
Hi @sawwd, here is your Magento Instance: https://763b3fcfcfabc2b12eb888d1d1a52098.instances-prod.magento-community.engineering
Admin access: https://763b3fcfcfabc2b12eb888d1d1a52098.instances-prod.magento-community.engineering/admin_0719
Login: 2dcd8653
Password: e61d72af63d0
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Hi @sawwd
Thanks for reporting and collaboration.
As per the steps to reproduce we have uploaded an image with the same name : 01zz...-flow.er_1234.jpeg to a product via admin. After uploading we are not able to find the path : media/catalog/product/cache. Can you please provide more information regarding the path.This will help us in reproducing the issue.
Thanks
Sorry, not quite sure what you meant. I sucessfully reproduced my issue on the above instance as below:
- Upload an image named 01zz...-flow.er_1234.jpeg to a product via admin or import
- Flush Catalog Images cache
- Check product image on store view
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@magento give me 2.4-develop instance
from magento2.
Hi @engcom-Dash. Thank you for your request. I'm working on Magento instance for you.
from magento2.
Hi @engcom-Dash, here is your Magento Instance: https://763b3fcfcfabc2b12eb888d1d1a52098.instances-prod.magento-community.engineering
Admin access: https://763b3fcfcfabc2b12eb888d1d1a52098.instances-prod.magento-community.engineering/admin_8cc0
Login: c8ed5df8
Password: 5e00c2472a14
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@engcom-Dash have you managed to reproduce it?
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@magento give me 2.4-develop instance
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Hi @engcom-Dash, unfortunately there is no ability to deploy Magento instance at the moment. Please try again later.
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@magento give me 2.4-develop instance
from magento2.
Hi @engcom-Dash, unfortunately there is no ability to deploy Magento instance at the moment. Please try again later.
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@magento give me 2.4-develop instance
from magento2.
Hi @engcom-Dash, unfortunately there is no ability to deploy Magento instance at the moment. Please try again later.
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Hi @sawwd
Thanks for reporting and collaboration.
Verified the issue as per your previous comment.
Steps to reproduce:
1.Upload an image named 01zz...-flow.er_1234.jpeg to a product via admin or import
2.Flush Catalog Images cache
3.Check product image on store view
We are able to see the product image on store view.
Please check the issue on 2.4 developer instance and run reindex and check if the cron job is on schedule.
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@magento give me 2.4-develop instance
from magento2.
Hi @sawwd, unfortunately there is no ability to deploy Magento instance at the moment. Please try again later.
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Hi @sawwd
We have noticed that this issue has not been updated since long time.β¨Hence we assume that this issue is fixed now, so we are closing it. Please feel free to raise a fresh ticket or reopen this ticket if you need more assistance on this.
Thanks.
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