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Comments (28)

m2-assistant avatar m2-assistant commented on September 23, 2024

Hi @sawwd. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:


Join Magento Community Engineering Slack and ask your questions in #github channel.
⚠️ According to the Magento Contribution requirements, all issues must go through the Community Contributions Triage process. Community Contributions Triage is a public meeting.
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 avatar commented on September 23, 2024

@magento give me 2.4-develop instance

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magento-deployment-service avatar magento-deployment-service commented on September 23, 2024

Hi @konradszwed. Thank you for your request. I'm working on Magento instance for you.

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magento-deployment-service avatar magento-deployment-service commented on September 23, 2024

Hi @konradszwed, here is your Magento Instance: https://763b3fcfcfabc2b12eb888d1d1a52098.instances-prod.magento-community.engineering
Admin access: https://763b3fcfcfabc2b12eb888d1d1a52098.instances-prod.magento-community.engineering/admin_f66d
Login: 7ba311d5
Password: b6200726f0f3

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m2-assistant avatar m2-assistant commented on September 23, 2024

Hi @engcom-Dash. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: πŸ‘‡

    1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
    1. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
    1. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
    1. Verify that the issue is reproducible on 2.4-develop branch
      Details- Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
      - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
      - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

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sawwd avatar sawwd commented on September 23, 2024

@konradszwed wonder if you successfully reproduced it. let me know if you need anything from me.

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engcom-Dash avatar engcom-Dash commented on September 23, 2024

Hi @sawwd

Thanks for reporting and collaboration.

As per the steps to reproduce we have uploaded an image with the same name : 01zz...-flow.er_1234.jpeg to a product via admin. After uploading we are not able to find the path : media/catalog/product/cache. Can you please provide more information regarding the path.This will help us in reproducing the issue.

Thanks

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sawwd avatar sawwd commented on September 23, 2024

@magento give me 2.4-develop instance

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magento-deployment-service avatar magento-deployment-service commented on September 23, 2024

Hi @sawwd. Thank you for your request. I'm working on Magento instance for you.

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magento-deployment-service avatar magento-deployment-service commented on September 23, 2024

Hi @sawwd, here is your Magento Instance: https://763b3fcfcfabc2b12eb888d1d1a52098.instances-prod.magento-community.engineering
Admin access: https://763b3fcfcfabc2b12eb888d1d1a52098.instances-prod.magento-community.engineering/admin_e340
Login: 8b056186
Password: 3ca8eaa6df75

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sawwd avatar sawwd commented on September 23, 2024

@magento give me 2.4-develop instance

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magento-deployment-service avatar magento-deployment-service commented on September 23, 2024

Hi @sawwd. Thank you for your request. I'm working on Magento instance for you.

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magento-deployment-service avatar magento-deployment-service commented on September 23, 2024

Hi @sawwd, here is your Magento Instance: https://763b3fcfcfabc2b12eb888d1d1a52098.instances-prod.magento-community.engineering
Admin access: https://763b3fcfcfabc2b12eb888d1d1a52098.instances-prod.magento-community.engineering/admin_0719
Login: 2dcd8653
Password: e61d72af63d0

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sawwd avatar sawwd commented on September 23, 2024

Hi @sawwd

Thanks for reporting and collaboration.

As per the steps to reproduce we have uploaded an image with the same name : 01zz...-flow.er_1234.jpeg to a product via admin. After uploading we are not able to find the path : media/catalog/product/cache. Can you please provide more information regarding the path.This will help us in reproducing the issue.

Thanks

Sorry, not quite sure what you meant. I sucessfully reproduced my issue on the above instance as below:

  1. Upload an image named 01zz...-flow.er_1234.jpeg to a product via admin or import
  2. Flush Catalog Images cache
  3. Check product image on store view

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engcom-Dash avatar engcom-Dash commented on September 23, 2024

@magento give me 2.4-develop instance

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magento-deployment-service avatar magento-deployment-service commented on September 23, 2024

Hi @engcom-Dash. Thank you for your request. I'm working on Magento instance for you.

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magento-deployment-service avatar magento-deployment-service commented on September 23, 2024

Hi @engcom-Dash, here is your Magento Instance: https://763b3fcfcfabc2b12eb888d1d1a52098.instances-prod.magento-community.engineering
Admin access: https://763b3fcfcfabc2b12eb888d1d1a52098.instances-prod.magento-community.engineering/admin_8cc0
Login: c8ed5df8
Password: 5e00c2472a14

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sawwd avatar sawwd commented on September 23, 2024

@engcom-Dash have you managed to reproduce it?

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engcom-Dash avatar engcom-Dash commented on September 23, 2024

@magento give me 2.4-develop instance

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magento-deployment-service avatar magento-deployment-service commented on September 23, 2024

Hi @engcom-Dash, unfortunately there is no ability to deploy Magento instance at the moment. Please try again later.

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engcom-Dash avatar engcom-Dash commented on September 23, 2024

@magento give me 2.4-develop instance

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magento-deployment-service avatar magento-deployment-service commented on September 23, 2024

Hi @engcom-Dash, unfortunately there is no ability to deploy Magento instance at the moment. Please try again later.

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engcom-Dash avatar engcom-Dash commented on September 23, 2024

@magento give me 2.4-develop instance

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magento-deployment-service avatar magento-deployment-service commented on September 23, 2024

Hi @engcom-Dash, unfortunately there is no ability to deploy Magento instance at the moment. Please try again later.

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engcom-Dash avatar engcom-Dash commented on September 23, 2024

Hi @sawwd

Thanks for reporting and collaboration.
Verified the issue as per your previous comment.
Steps to reproduce:
1.Upload an image named 01zz...-flow.er_1234.jpeg to a product via admin or import
2.Flush Catalog Images cache
3.Check product image on store view

We are able to see the product image on store view.
Please check the issue on 2.4 developer instance and run reindex and check if the cron job is on schedule.

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sawwd avatar sawwd commented on September 23, 2024

@magento give me 2.4-develop instance

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magento-deployment-service avatar magento-deployment-service commented on September 23, 2024

Hi @sawwd, unfortunately there is no ability to deploy Magento instance at the moment. Please try again later.

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engcom-Dash avatar engcom-Dash commented on September 23, 2024

Hi @sawwd

We have noticed that this issue has not been updated since long time.
Hence we assume that this issue is fixed now, so we are closing it. Please feel free to raise a fresh ticket or reopen this ticket if you need more assistance on this.

Thanks.

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