[Bug]: The public channel to which I was added is not displayed in the left sidebar and also direct messages from users who have not messaged me before are not showing up about mattermost HOT 4 OPEN

Thank you, we have these related tickets open:

• https://mattermost.atlassian.net/browse/MM-55485
• https://mattermost.atlassian.net/browse/MM-53137

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Hi @Thomsawyer2023, do you see any errors in the Mattermost server logs or in your browser's console?

from mattermost.

Tested with mattermost-docker-previe to make sure the issue persists in the latest version

I attach the logs of testing in debug mode
image1.txt

from mattermost.

Hello! Thank you for your response.

I would like to let you know that solving this problem is probably more important than it seems.

I see that users are still reporting this problem, but only in the desktop repository. But this is a server issue.
mattermost/desktop#2163
mattermost/desktop#2163 (comment)

I would like you to raise the priority because users, may not see a new message for a few days. (in our workspace, it's a frequent case)

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