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Comments (8)

licaon-kter avatar licaon-kter commented on July 23, 2024

Why would juliet@Monal reject the call?

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FriedrichAltheide avatar FriedrichAltheide commented on July 23, 2024

@lissine0 Create a log file, compress the log file, and send us the log file along with a timestamp corresponding to the call attempt to [email protected].

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lissine0 avatar lissine0 commented on July 23, 2024

Why would juliet@Monal reject the call?

Because Monal doesn't handle two simultaneous calls?
Imagine if you were in an audio call, and someone else calls you.
What would your client do in that case?
But the fact that juliet@Monal rejects the call is just a theory.

@lissine0 Create a log file, compress the log file, and send us the log file along with a timestamp corresponding to the call attempt to [email protected].

Will do.

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licaon-kter avatar licaon-kter commented on July 23, 2024

"Both in the same Monal instance" ah, I didn't get that from the OP.

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lissine0 avatar lissine0 commented on July 23, 2024

yes, I'll make the OP clearer.

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tmolitor-stud-tu avatar tmolitor-stud-tu commented on July 23, 2024

From static code analysis our current guess is, that CallKit has a flaw that gets triggered when a call is already started but not yet connected and another call gets reported to CallKit.
That could result in CallKit reporting an error which results in Monal rejecting the call.

Why the UI doesn't reflect this state change is open for debate. Could be an issue with the "both accounts in the same Monal instance", but we'll know more once the logfile arrives.

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tmolitor-stud-tu avatar tmolitor-stud-tu commented on July 23, 2024

It was an issue with "both accounts in the same Monal instance".

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lissine0 avatar lissine0 commented on July 23, 2024

Confirmed fixed as of the latest alpha (e480f85)
Thanks!

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