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Comments (8)

navaddins avatar navaddins commented on July 17, 2024

@NAV-Management ,
Thank for your feedback and very sorry for my code. I try to simulate on BC 14 - Build 46080 but sad to say, I don't get any error like what you mention. Could you help me to test at your side.

Could you put alert message under "script/TinyMCEEditorHelper.js"
image

and some changes on Page 90001.

image

Do you have a chance to test with web client as well? Could you please check the dll is blocked as well.

Regards,

from tinymceeditor-cal.

xperia-droid avatar xperia-droid commented on July 17, 2024

@navaddins ,

thank you very much for your reply.

I have made the changes in the js file and in the page.
image
image
image

On the RTC side it behaves like this after I updated the add-in resource and opened the page:
image
image

The message from line 266 does not appear :(.

On the WebClient side it behaves like this:
image
image
image
image

And then it shows the editor in the WebClient. But when I enter a single character, the first message appears again:
image

It could be that one of my colleagues changed something that this message appears every time.

I created a new NAV system with the CRONUS demo company in it, added the editor fob, changed the page 90001, added the changed resource.zip file and in the web client it behaves like this:
image
image
image
image

So the WebClient works with the CRONUS NAV system. But on the RTC side it is exactly the same behavior as seen in the screenshots above.

Do you have any idea why the message for line 266 is not triggered on the rtc?
The rtc is currently the most used client by my colleagues. So it would be best if we can get it to work on the rtc.

Best regards, and thanks for reading :).

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xperia-droid avatar xperia-droid commented on July 17, 2024

I forgot to add the details about the dll-file:
image

I rebuilt the dll on our side again, thinking a custom build dll might help. But the custom dll does not change anything.

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xperia-droid avatar xperia-droid commented on July 17, 2024

Update:

I resetted all Objects and truncated the table. Now it works at least in the web Client:
image

But the RTC behaviour doesn't change.

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navaddins avatar navaddins commented on July 17, 2024

@NAV-Management,
again, sorry for making troublesome to you. it's really hard to debug for RTC and without seeing because it's always regenerate the add in file. Anyway, I want to try my best for you.

Could you comment the code on Page 90001
Line No. 264 and 265.

we need to narrow down the scope for check.

Regards,

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xperia-droid avatar xperia-droid commented on July 17, 2024

@navaddins ,

Thank you very much for at least checking against the issue.

Code Modification:
image

RTC-Test:
RTC-Test

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navaddins avatar navaddins commented on July 17, 2024

@NAV-Management,

I have spent 10 hrs on this issue and finally, I figure out the solution. Actually, issue is not come from control add-in. It's come from IE. IE is blocking to run the JavaScript.

Solution

You must close all opening RTC client before change the setting.

image

You can uncheck it back when you Control AddIn is working well.

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xperia-droid avatar xperia-droid commented on July 17, 2024

Thank you very much for the analysis, you were able to find out the problem. We have wasted at least a hundred hours to solve the problem.

Thanks again for the research, I mean it :).

image

After I disabled the setting again, the editor still worked. But I think we will enforce this setting globally in our company.

I still wish you a nice restful weekend :).

from tinymceeditor-cal.

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