Comments (1)
I am able to reproduce this issue with the latest version of ScreenToGif (version 2.41.0) when installed as the built-in Windows user 'NT AUTHORITY\SYSTEM'. The logs suggest that the installer is coming up with the wrong values for the ProgramMenuFolder
and DesktopFolder
properties:
ProgramMenuFolder = C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\
DesktopFolder = C:\WINDOWS\system32\config\systemprofile\Desktop\
These values should be:
DesktopFolder = C:\Users\Public\Desktop\
ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
My guess is that the MSI installer incorrectly retrieving the 'NT AUTHORITY\SYSTEM' user profile paths instead of the expected public folders, resulting in the shortcuts not being created in the correct locations.
Alternatively, the installer may not be properly handling the ALLUSERS or MSIINSTALLPERUSER properties when installed by the 'NT AUTHORITY\SYSTEM' user. These properties determine whether the application is installed for all users or only the current user, and they affect the locations where shortcuts and other user-specific files are created. If the installer is not setting ALLUSERS=1 correctly, it may be falling back to the 'NT AUTHORITY\SYSTEM' user profile paths instead of the public folders. Similarly, if the MSIINSTALLPERUSER property is not being handled properly, it could lead to the same issue.
In summary, the root cause is likely related to the installer incorrectly retrieving the folder paths or not properly handling the ALLUSERS or MSIINSTALLPERUSER properties when installed by the 'NT AUTHORITY\SYSTEM' user, resulting in the shortcuts not being created in the expected public folders.
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Related Issues (20)
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- [Bug] The export process with .webp doesn't go beyond 0.0%
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- [Feature Request] Apply "remove duplicates" only in the selected frames
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- [Feature Request] Highlight mouse buttons 4 and 5 HOT 4
- [Feature Request] Visual indicator for scrolling? HOT 1
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- [Bug] Could not find file 'C:\WINDOWS\SysWOW64\gifski.dll'. HOT 4
- Hello, do you have the opportunity to add a feature in the future
- Program size increased 10~54X since version 2.19.3
- Can you please add some new features? HOT 1
- [Translation Feature Request] Don't use the same term for saving file and catpuring gif in the french version HOT 1
- Can't start the App, "the app is already running" and no system tray icon HOT 1
- [Feature Request] Double click should be represented with blue spot
- Chocolatey package is out of date + error when attempting to install update HOT 2
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