Comments (5)
Hi, there's a fix coming in a few minutes.
The package was missing some files.
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Not 100% sure if it is the same issue, but it looks like on my Win11 there is no .NET8.0 installed yet.
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Just updated to the latest version via the in-app updater, now it won't launch for me either. Went to the website to manually install via the installer, no change.
Fault bucket 1379558355639503474, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0
Problem signature:
P1: 33823Nicke.ScreenToGif_2.40.0.0_x64__s0jv9ksk6a4w4
P2: praid:ScreenToGif
P3: 2.40.0.0
P4: 65410000
P5: KERNELBASE.dll
P6: 10.0.22621.2792
P7: 3091b6fb
P8: e0434352
P9: 000000000006567c
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.21491135-346a-44a2-853c-1ded7d430b70.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.320d28a4-c606-46dc-8c9d-54dec305b4cb.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.2dee75c8-d73f-4f31-8eef-dce87de59096.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.1ec85279-a5bc-4b70-97bd-2209d4c011b6.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.19ed66d8-78da-455e-b11d-35f83755e4f1.tmp.xml
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_33823Nicke.Scree_cd7c2428632c41f6d8f5f9df2e2e5314ab56df5_4f74e92c_1de37d68-f326-4e8d-901f-54f6327e1181
Analysis symbol:
Rechecking for solution: 0
Report Id: fec80c5b-7c90-4d1b-9e35-71a1dbe78b17
Report Status: 268435456
Hashed bucket: 12092b981b7ca30d93252d03e6d08a72
Cab Guid: 0
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i uninstalled the version ( which I had installed earlier, and upgraded to the latest) and downloaded the MSI package from the website. This solved the issue for me.
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Had to downgrade to the previous version (v2.39) to get it to work last night. But just updated to the latest version (v2.40.1) and it now works again. That was a quick response - thanks!
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Related Issues (20)
- [Feature Request] Option to show reason of fail of coding HOT 4
- [Bug] The coding progress rate exceeds 100% HOT 2
- Dashed line in the right and bottom will be record in the GIF. HOT 2
- [Bug] The export process with .webp doesn't go beyond 0.0%
- [Feature Request] please add guidance to tell the user how insert Date/Time in Name of file HOT 2
- [Feature Request] In the list of codecs, mark those that currently support hardware acceleration
- [Bug] Insert Screen Recording - Not Working (Frames not found) HOT 2
- [Feature Request] Apply "remove duplicates" only in the selected frames
- [Bug] Auto-updater does not appear to work, causing errors HOT 2
- [Feature Request] Highlight mouse buttons 4 and 5 HOT 4
- [Feature Request] Visual indicator for scrolling? HOT 1
- [Bug] Mouse button 5 appears to be displayed as mouse button 3 in recordings
- [Bug] Could not find file 'C:\WINDOWS\SysWOW64\gifski.dll'. HOT 4
- Hello, do you have the opportunity to add a feature in the future
- Program size increased 10~54X since version 2.19.3
- Can you please add some new features? HOT 1
- [Translation Feature Request] Don't use the same term for saving file and catpuring gif in the french version HOT 1
- Can't start the App, "the app is already running" and no system tray icon HOT 1
- [Feature Request] Double click should be represented with blue spot
- Chocolatey package is out of date + error when attempting to install update HOT 2
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