[Support]: Trouble Getting Into WebUI - 502 Bad Gateway error about swatch HOT 15 CLOSED

The 502 is occurring because swatch is not started. I need to add a warning, but the config there is for reference and not to be copied as it is not compatible with all installs and doesn't have valid values anyway.

A good starting point should be:

objects:
  trash_can:
    color_variants:
      default:
        color_lower: 70, 70, 0
        color_upper: 110, 100, 50
    
cameras:
  GR:
    zones:
      street:
        coordinates: 225, 540, 350, 620
        objects:
          - trash_can

it won't fit your setup but swatch should start so you can get started

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I updated the config file to the above and I'm seeing the same error in the logs. I rebuilt the HACS add-on, as well as re-starting it. Same error in the logs

from swatch.

Thanks, that is interesting, seems the database logic isn't working right. Can you please try manually creating a /swatch folder inside /media (so it looks like /media/swatch/ and that should fix that.

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I didn't have a /media folder, but I created one and then created a swatch folder inside of it. Still no luck. Rebuilt the add on and restarted it - same error

from swatch.

What kind of install are you running? The /media folder should come for free and by default with the HomeAssistant OS install

(to be clear this is outside of /config so it is NOT /config/media/swatch/).

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Ah thanks for the clarification - just located the media folder and there is already a swatch folder created...

Inside of that folder is a swatch.db folder with nothing in it.

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Oh, I see, that's me being dumb then. Please delete the swatch.db folder and it should work

Should be a file, not a folder so my logic was a little off

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Deleted the swatch.db folder and it recreates itself every time I restart or rebuild Swatch in my add-ons section. Still getting the same errors

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Thanks, I'll get an update out to address this

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This should be fixed with latest version (out now)

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That moved the needle! The logs are much cleaner now, but I'm still not getting anything when I click into the WebUI. I've reinstalled, updated to the newest version you just released, as well as restarted my HASS instance.

Edit: I'm no longer getting the bad gateway error, just a blank screen

Logs
[2022-06-08 17:17:00,829]: INFO - Starting SwatchApp [2022-06-08 17:17:00,838]: INFO - Importing SwatchApp Config [2022-06-08 17:17:00,838]: INFO - Verified SwatchApp Config Starting migrations [2022-06-08 17:17:00,842]: INFO - Starting migrations There is nothing to migrate [2022-06-08 17:17:00,849]: INFO - There is nothing to migrate [2022-06-08 17:17:00,851]: INFO - Starting snapshot cleanup [2022-06-08 17:17:00,852]: INFO - Starting Detection Cleanup

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What address comes up when trying to view? What happens if you view http://{ha ip address}:4500

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That did the trick!

The address that it's pointing to is http://[ha ip]/69755fa6_swatch/dashboard but if i go to the address above it works.

I really appreciate all the help. Not a big deal to just navigate to this URL. Now that I'm in the UI, is the URL it's asking for for the camera just the RTSP url?

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It's trying to do the ingress so I probably should disable that as I don't care to support that until I understand it more.

And the url in the config would be a snapshot url (some cameras natively support it some don't)

I might be able to get snapshot from rtsp stream but currently it needs to give a jpg

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Going to go ahead and close this. If you have any issues with setting up config feel free to create a new issue

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