Comments (4)
dweremeichik
commented on May 28, 2024
We are going to need some more detail here. Are you saying that open tracking isn't working? Did it work at any point? What version of the software are you running?
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thihathit
commented on May 28, 2024
Current latest release v.2.2.2. The original Nylas works tho sometimes it send multiple mails. I just switched to Nylas lives so it doesn't work yet.
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dweremeichik
commented on May 28, 2024
There are a few reasons that it might not work. If I recall correctly there may be issues if you are using Gmail with IMAP. There is also an API limit that was imposed by Nylas for free users. Also the technology works by using image URLs so if the recipient has automatic image loading/opening disabled it won't work.
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thihathit
commented on May 28, 2024
I tested with my Gmail opening automatic image load. Still no chance. Also, the api limit is around 10mails if i'm not wrong. I havn't sent more than 5 mails. Just testing between my mails, especially from outlook to gmail. Oh right i forgot to mention, that I installed both Mailspring and Nylas. Not sure if they have resource conflicts.
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Related Issues (20)
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- Issue in FileDownloadStore that forces re-download of files HOT 2
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- Compatibility Issues with v2.2.3 Dependencies HOT 6
- Nylas Mail "messages in a thread require an IMAP uid to perform an action" with gmail HOT 7
- Adding default signature even after all signatures have been deleted HOT 1
- No windows binary is latest release HOT 3
- Failing install 2.2.3 NylasMail.dmg: A javascript error occurred in the main process HOT 1
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