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guewen avatar guewen commented on July 1, 2024

The errors that starts with Fault are errors returned by Magento.
Here, it is an internal error in Magento.

It may be caused by:

  • The connector calls Magento with erroneous values
  • A bug or invalid data in Magento
  • A customization on Magento that prevent it to respond correctly to a request

Lately I have a handful of the 2 last options, but the only way to know what the problem is, is to take a deep breath and plunge in the Magento logs or take a PHP debugger (I can't do that, I ask someone to do it).

What you may want to do is to first dump the method and the arguments sent to Magento so you can reproduce it more readily.

from connector-magento.

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