Jackhammer is up, but unable to load application. getting the error "We're sorry, but something went wrong." about jackhammer HOT 3 OPEN

@Dilshandila
It seems one of your instances is not running. jackhammer depend on multiple Docker containers (ex Database, Redis ..) which runs independently. please make sure all instances are up and running.

you can check the status of each instance by running docker ps command.

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@kmadhusudhan I ran the command you have me. here is the output:

root@ubuntu:/home/test/jackhammer# docker ps
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
ea97b219095e jackhammer_web "bash -c 'mkdir -p..." 11 hours ago Up 11 hours 0.0.0.0:5000->3000/tcp jackhammer_web_1
a037d1d55788 mysql "docker-entrypoint..." 11 hours ago Up 11 hours (unhealthy) 0.0.0.0:3306->3306/tcp jackhammer-db
cd4d5ab269bb redis "docker-entrypoint..." 11 hours ago Up 11 hours 0.0.0.0:32768->6379/tcp jackhammer_redis_1
root@ubuntu:/home/test/jackhammer#

I removed the mysql container and image and reinstalled it, yet still gives the same error. Also i've disabled the mysql health check but didn't work either.

Jackhammer web logs-

root@ubuntu:/home/test/jackhammer# docker logs c51b296050ba
Puma starting in single mode...

• Version 3.11.0 (ruby 2.3.0-p0), codename: Love Song
• Min threads: 0, max threads: 16
• Environment: production
  /root/.rbenv/versions/2.3.0/lib/ruby/gems/2.3.0/gems/rb-readline-0.5.1/lib/readline.rb:458: warning: already initialized constant Readline::HISTORY
  /root/.rbenv/versions/2.3.0/lib/ruby/gems/2.3.0/gems/rb-readline-0.5.1/lib/readline.rb:486: warning: already initialized constant Readline::FILENAME_COMPLETION_PROC
  /root/.rbenv/versions/2.3.0/lib/ruby/gems/2.3.0/gems/rb-readline-0.5.1/lib/readline.rb:517: warning: already initialized constant Readline::USERNAME_COMPLETION_PROC
  /root/.rbenv/versions/2.3.0/lib/ruby/gems/2.3.0/gems/rb-readline-0.5.1/lib/readline.rb:523: warning: already initialized constant Readline::VERSION
• Listening on tcp://0.0.0.0:3000
  Use Ctrl-C to stop
  root@ubuntu:/home/test/jackhammer#

When i checked mysql logs i noticed ERROR 1396 (HY000) at line 1: Operation CREATE USER failed for 'root'@'%'

can this be an issue?
Pls. advice.

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@Dilshandila
Yes , creating user table is must for running jackhammer. please run db migration manually by login to web docker .
Steps to Run migration:

1. docker exec -it jackhammer_web_1 bash
   2)RAIL_ENV=production bundle exec rake db:drop
   3)RAIL_ENV=production bundle exec rake db:create
   4)RAIL_ENV=production bundle exec rake db:migrate
   5)RAIL_ENV=production bundle exec rake db:seed

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