[Melcloud] triggering "We have detected excessive traffic from your account" and not working about openhab-addons HOT 17 CLOSED

Five devices work with six minutes.

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I submitted a PR that sets the minimum value to 300 and the default value to 360.

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@lucacalcaterra They were asking about Home Assistant (ie. HA), not OpenHAB. I don't see how HA is relevant here, though.

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@thewiep good !

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+1, same issue with home assistant probably home-assistant/core#109728

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+1, same issue with home assistant probably home-assistant/core#109728

Yeah, looks like it. I am trying to figure out, if changing the interval helps and if so, what it needs to be changed to. Alas, it takes at least three hours for the lock-out by Melcloud to get released, so this is an annoying thing to test...

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+1

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Setting a query interval of 10 minutes worked the entire night without triggering the throttling. Gonna try 5 minutes next.

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I see Home Assistant went with 5 minutes, but with 5 minutes, I got intermittent, shorter errors every now and then. With 6 minutes, I haven't gotten any. As such, I propose changing the default interval to 6 minutes, ie. 360 seconds.

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Thanks for reporting!
I've got similar info from a forum topic and am looking into it, I'll perform the required changes and try to create a PR somewhere next week.

@WereCatf, how many devices do you have in your account?
Could be useful to determine min and default values.

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@thewiep I only have a single device, unfortunately. It did occur to me that someone with a large number of devices might run into the issue even with a 6min interval, but I have no good way of testing that.

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I have 4 devices . Could it help?

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@WereCatf Perfect! In a forum topic I have info from people with 2 or 3 and I have 3 myself so good to know that 6 minutes works for you.

I just made some changes and am testing myself with 6 minutes so will see what this gives tomorrow.

@rrrrado You could test with 6 minutes to see if you still have the error or not.

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Struggling to find out where I to change the polling frequency in HA. Can anyone help?

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Struggling to find out where I to change the polling frequency in HA. Can anyone help?

@sanjoyprasad change pollingInterval according doc https://www.openhab.org/addons/bindings/melcloud/

I'll submit a PR that fix default value

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Same problem. :(

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300 secs polling interval fixed the problem for 4 devices

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