[BUG] no sound in video about session-ios HOT 5 CLOSED

Hey @qdhj, thanks for reporting this issue - I was wondering if you could provide some more information about the video you're having issues with to help us narrow down the issue? • Is this a video you uploaded to the community? • If you did upload it, is it one you recorded within Session or a video you already had on your phone? • If you save the video (it will save to the Photos app) and play it there, does it have sound then? • Do you have Session on another platform (Android/Desktop) and if so, does the video have sound when you play it on one of those?

• Uploaded to community from PC.
• Recorded on PC.
• When I long-hold the message and press "save", saved video has the sound.
• Opening a video from android, PC and macOS gives the sound OK.

from session-ios.

Hey @qdhj thanks for providing more information - do you happen to have the your phone in silent mode (the switch on the side)?

Doing some testing on my side I was able to reproduce it but only when playing the video while the switch was set to silent mode, I've created a PR to fix this case (#951) but it would be good if you have the chance to confirm whether the audio plays correctly when silent mode is disabled

from session-ios.

Hey @qdhj, thanks for reporting this issue - I was wondering if you could provide some more information about the video you're having issues with to help us narrow down the issue?
• Is this a video you uploaded to the community?
• If you did upload it, is it one you recorded within Session or a video you already had on your phone?
• If you save the video (it will save to the Photos app) and play it there, does it have sound then?
• Do you have Session on another platform (Android/Desktop) and if so, does the video have sound when you play it on one of those?

from session-ios.

Hey @qdhj thanks for providing more information - do you happen to have the your phone in silent mode (the switch on the side)?

Doing some testing on my side I was able to reproduce it but only when playing the video while the switch was set to silent mode, I've created a PR to fix this case (#951) but it would be good if you have the chance to confirm whether the audio plays correctly when silent mode is disabled

yes, it indeed only happens when the phone is in silent mode (even though the sound is on)!
greatly spotted the origin of the bug.

from session-ios.

Happens to be a dublicate of #951

from session-ios.