I can't get on piskel! about piskel-website HOT 12 CLOSED

Hi!

Can you give more details about your issue:

• which URL are you using ?
• which browser are you using ?
• do you see any error message ?

Thanks!

from piskel-website.

It says Sorry!
Unexpected error
Oops. Something bad happened on our side.
If you can reproduce this error then file this issue on github.

from piskel-website.

Also I am user 5220958856019968 or Matthew Ruble so if you can do anything that wound be great.

from piskel-website.

Ah thanks for the additional info, definitely helps!

For information I think you are currently the user who has the most sprites saved in their gallery.

I just looked at the logs and it looks like you have so many sprites now that displaying your user page simply makes the server crash.

So first of all, don't worry, your sprites are not lost or anything.
I'll work on that later today and hopefully I can either find a workaround or implement a proper fix.

I'll update the issue as soon as I have anything.

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I am going to delete some pixel art just in case so it doesn't crash the servers again.

from piskel-website.

I'm not sure how you can do that if you can't access your account page?

In any case, I wouldn't do it if I were you. I will do my best to have a fix ready sometime later today (even if it's an ugly workaround).

from piskel-website.

okay

from piskel-website.

I'm almost there. I have a fix that seems to work fine on my beta server (http://beta.piskel-app.appspot.com/user/5220958856019968)

I can't really check if all your sprites are correctly displayed since none of them are public. But I believe they should be there. At least the stats compute fine.

Feedback appreciated.

from piskel-website.

I will go to create a sprite and put it to public to see if that will help.

from piskel-website.

Thank you, that's great!
I can see your public sprite so I guess this means it works for you when you are logged in too.

I'll need some time to review & polish the fix, so I don't expect to update the real website before tomorrow. In the meantime you can use the beta URL if you want!

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Should now be fixed on piskelapp.com ! Let me know if you face any issue.

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I have one more issue I cant zoom in it just turns grey.

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