Comments (3)
Not a bug. It's rate is limited with IP BAN, thus preventing you from logging in as any user once the IP is banned.
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Noted. It bans the WAN IP? So anyone in the building can't log a support ticket?
How long before it times out?
The only way we found a solution was to restart the docker container.
from trudesk.
Please see These ENV Vars to set to user only or even disable the rate limit entirely if you wish.
from trudesk.
Related Issues (20)
- Mailer Fails with Gmail HOT 4
- Cast to ObjectId failed for value "" (type string) at path "_id" for model "tickettypes" HOT 1
- Dashboard showing wrong count of tickets. HOT 2
- Assigning team to a agent post creation is giving Error [object Object] HOT 2
- Install script is broken for debian 12 HOT 3
- Live chat
- Mailer Check not working at all HOT 5
- notification HOT 2
- Site don't work on mobile HOT 1
- [QUESTION] Why Are Kubernetes Deployments Stuck on Pending? HOT 2
- CONTRIBUTION - Created/tested Trudesk template for Caprover PaaS One-Click-Apps HOT 2
- Security Issue - Bypass of Rate Limiting Mechanism HOT 4
- Security Issue - Editing Other Users Comments HOT 4
- Is it possible to allow tickets to be viewed without requiring a login? HOT 2
- Reset Password shows message Reset Password successfully HOT 1
- Cannot access public folder from subdomain HOT 1
- Dependency issue while installing 1.2.10 from source HOT 1
- [BUG] Error on create new Public Tickets HOT 1
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